BDC Consultant - Holman Cadillac

Holman Enterprises; Mount Laurel Township (NJ); Vor Ort; USD 50.000 - 61.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

Employee Assistance Program

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury-D

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Zusammenfassung

Holman Cadillac is seeking a motivated, customer-focused Business Development Consultant to join our team. This in-store role connects our centralized BDC with the store to maximize internet lead opportunities and drive results.

The position requires a high school diploma, 2–4 years of customer service or sales experience, and familiarity with CRM tools. Compensation includes $55,000 base plus monthly bonuses, with OTE around $73,000, and a comprehensive benefits package.

Qualifikationen

• High school diploma required.
• Proficient with MS Office (Outlook, Excel, Word, PowerPoint).
• Strong organizational skills essential.
• 2–4 years in customer service or sales.
• Experience in automotive industry a plus.
• Familiarity with dealership operations a plus.
• Familiarity with BDC functions a plus.
• Experience reviewing processes to improve efficiencies.

Aufgaben

• Maximize Internet Lead and Portfolio Management opportunities.
• Persistently focus on outcomes and take accountable action.
• Influence stakeholders to support goals through effective communication.
• Collaborate to achieve common goals with teamwork and respect.
• Facilitate Appointment and Turn Over distribution to Sales Advisors.
• Ensure lead management workflows are executed correctly.
• Review CRM notes to ensure appointments are handled effectively.
• Manage the Consultant tracker to support decision-making.
• Manage tasks and resources to boost productivity.

Kenntnisse

MS Office

CRM tools

Customer service

Sales

Automotive industry

Organization

Teamwork

Ausbildung

High school diploma

Tools

CRM software

Jobbeschreibung

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Cadillac is currently seeking a highly motivated, customer focused Business Development Consultant to join our family at Holman! This key in-store role is crucial to creating and maintaining a productive relationship between our virtual centralized BDC and the Store to drive results.

Primary Responsibilities

• Maximize Internet Lead and Portfolio Management (PM) opportunities
• Persistently focus on outcomes, overcome obstacles, and take accountable action to achieve meaningful goals and deliver impact
• Influence stakeholders to act and support organizational goals through effective communication
• Collaborate effectively with others to achieve common goals, foster teamwork, and enhance productivity through clear communication, mutual respect and shared responsibility
• Facilitate effective Appointment and Turn Over (TO) distribution to Sales Advisors
• Ensure Holman's lead management process and workflows are being executed
• Review CRM notes to ensure each Appointment and TO is handled effectively
• Manage the Consultant tracker to track performance and support decision-making
• Manage tasks and resources effectively to ensure productivity and efficiency
• Identify opportunities to build trust and mutual respect

Qualifications

• High school diploma
• Proficient in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint)
• Strong organizational skills
• 2-4 years of customer service or sales experience
• Experience in automotive industry a plus
• Experience using CRM tools; automotive CRM a plus
• Familiarity with dealership operations a plus
• Familiarity with BDC functions a plus
• Experience reviewing and improving processes to increase efficiencies

Compensation

Salary of $55,000 plus monthly performance bonus. OTE $73,000! At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $25.42 - $36.23 USD per hour.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to: Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es). Misrepresent or embellish qualifications, skills, or experienceCreate false or misleading representations of identity (e.g., deepfakes or altered images/videos)Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact [e-mail] This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.