BDC Agent - Ira Toyota of Manchester

Group 1 Automotive, Inc.; Manchester (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Agent to join their dynamic team. This role involves managing inbound leads, enhancing customer loyalty, and developing sales strategies within a professional work environment. With a commitment to integrity and teamwork, the company offers competitive pay alongside a comprehensive benefits package, including health insurance and a 401(k) plan. If you are passionate about customer service and sales in the automotive industry, this position provides a fantastic opportunity to grow your career and make a significant impact in a rapidly expanding company.

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Preferred experience in automotive Internet or Business Development Center.
• Proven sales experience, especially in the automotive sector.

Responsibilities

• Handle inbound leads and direct them to the appropriate contact.
• Develop a pipeline of sales and business opportunities through networking.

Skills

Customer Service Skills

Sales Experience

Communication Skills

Follow-through Skills

Internet Knowledge

Automotive Financing Familiarity

Positive Attitude

Education

High School Diploma or equivalent

Job description

Overview

Ira Toyota of Manchester is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center (BDC) Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience is preferred
• Proven sales experience, preferably in the automotive industry
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

To learn more about our company, visit www.group1auto.com.

Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.