BDC Agent - Ira Toyota of Manchester

Group 1 Automotive; Manchester (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in automotive retail is seeking a motivated Business Development Center Agent to join their dynamic team. This role involves handling inbound leads, maintaining customer loyalty, and developing sales strategies. The company offers a supportive work environment with competitive pay and numerous benefits, including health insurance and a 401(k) plan. If you are passionate about customer service and have a background in sales, this is an exciting opportunity to accelerate your career in a thriving industry. Join a team that values integrity, professionalism, and teamwork, and make a difference in the automotive world.

Benefits

Health, Dental & Vision Insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job training and advancement opportunities

Qualifications

• Preferred experience in auto dealership Internet or Business Development Center.
• Proven sales experience in the automotive industry is beneficial.

Responsibilities

• Handle inbound leads and direct to appropriate contacts.
• Develop sales pipeline through networking and referrals.
• Communicate industry news and trends to management.

Skills

Customer Service Skills

Communication Skills

Sales Experience

Follow-through Skills

Internet Knowledge

Automotive Financing Familiarity

Positive Attitude

Education

High School Diploma or equivalent

Job description

Overview

Ira Toyota of Manchester is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center (BDC) Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications:

• Auto dealership Internet or Business Development Center (BDC) experience is preferred
• Proven sales experience, preferably in the automotive industry
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.