BDC Agent - Ira Acura Westwood

Group 1 Automotive; Westwood (MA); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Agent to join their dynamic team. This role involves handling inbound leads, enhancing customer loyalty, and developing a pipeline of sales opportunities. The ideal candidate will possess proven sales experience and exceptional communication skills, thriving in a fast-paced automotive retail environment. With a commitment to integrity and teamwork, this position offers a chance to grow in a supportive atmosphere with competitive pay and comprehensive benefits. If you're ready to accelerate your career in the automotive industry, this opportunity is for you!

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Experience in an auto dealership or Business Development Center is a plus.
• Proven sales experience, preferably in the automotive industry.

Responsibilities

• Handle inbound leads and direct them to appropriate contacts.
• Maintain and improve customer loyalty through communication.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Networking

Follow-through Skills

Education

High School Diploma or equivalent

Tools

Internet

Automotive Financing Knowledge

Job description

Overview

Ira Acura Westwood is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications:

• Auto dealership Internet or Business Development Center (BDC) experience is a plus.
• Proven sales experience, preferably in the automotive industry
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits, and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.