BDC Agent - Ira Acura Westwood

Group 1 Automotive, Inc.; Westwood (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Agent to join their dynamic team. In this role, you will handle inbound leads and maintain customer loyalty through effective communication and sales strategies. You will have the opportunity to develop new business opportunities and work closely with the sales department to enhance overall performance. This position offers a professional work environment with job training and advancement opportunities, ensuring your growth in the automotive retail sector. If you are passionate about customer service and sales, this is the perfect opportunity for you!

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Experience in customer service and sales is highly valued.
• Strong communication skills are essential for maintaining customer loyalty.

Responsibilities

• Handle inbound leads and direct them to the appropriate contact.
• Develop a pipeline of sales opportunities through networking and referrals.

Skills

Customer Service

Sales Strategies

Networking

Cold Calling

Job description

Overview

Ira Acura Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer