BCH Graduate Program Coordinator

The University of North Florida Board of Trustees; United States; On-site; USD 43,000 - 53,000; Full time

Job summary

The University of North Florida Board of Trustees seeks a Graduate Program Coordinator to support recruitment, enrollment, retention, progression, and graduation across the Brooks College of Health.

This role focuses on comprehensive advising coordination, academic progress monitoring, communications management, and student success initiatives, working with program directors and university offices to promote degree completion.

Qualifications

• Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience.

Responsibilities

• Support graduate student onboarding and orientation activities; assist with enrollment yield, retention, persistence, and student engagement.
• Maintain and monitor student degree progress records using Degree Works and other university systems; prepare reports on enrollment, advising, progression, and graduation.
• Collaborate with graduate program directors, faculty, the Graduate School, BCH Academic Advisors, and Enrollment Services to support graduate student success.

Skills

Student advising

Academic support

Data management

Education

Bachelor's or Master's degree

Tools

DegreeWorks

Job description

Department Brooks College of Health, Operations Compensation $48,000.00 to Negotiable Annual General Description / Primary Purpose

The Graduate Program Coordinator supports graduate student recruitment, enrollment, retention, progression, and graduation efforts across the Brooks College of Health through comprehensive advising coordination, academic progress monitoring, communication management, and student success initiatives.

Job Functions:

• Student Advising and Academic Support Serve as a primary point of contact for graduate students regarding academic policies, registration processes, degree requirements, and university resources. Assist students with registration-related processes, including applying and removing advising or program holds, issuing registration overrides, resolving registration issues, and supporting academic success initiatives. Provide timely and accurate information regarding college, university, and graduate program requirements. Identify, troubleshoot, and resolve routine advising and administrative issues while escalating complex concerns to the appropriate program director or university office. Serve as a student advocate by connecting students with academic and support resources that promote retention, persistence, and degree completion. Support graduate student onboarding and orientation activities in collaboration with graduate program directors and university partners. Assist with initiatives designed to improve enrollment yield, retention, persistence, and student engagement.
• Academic Progress Monitoring Maintain and monitor student degree progress records using Degree Works and other university systems. Collect, analyze, and use student data as appropriate to support advising and administrative functions, ensuring compliance with FERPA regulations. Prepare reports and documentation related to enrollment, advising, progression, retention, graduation, and other student success metrics. Verify completion of degree requirements and coordinate with program directors and university offices as needed. Assist students with graduation application processes and related requirements. Maintain accurate student academic records in accordance with university policies and procedures.
• Collaboration and Program Support Collaborate with graduate program directors, faculty, the Graduate School, BCH Academic Advisors, Enrollment Services, and other university partners to support graduate student success. Participate in graduate program-related meetings, advising meetings, student success initiatives, and professional development activities. Assist with the development, assessment, and continuous improvement of graduate student services and program processes. Perform other related duties as assigned to support departmental operations and Brooks College of Health graduate programs.

Required Qualifications

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

At the University of North Florida, we believe in empowering our employees to thrive both professionally and personally. Whether you’re advancing research, supporting students, or driving innovation, you’ll be part of a dynamic community that values collaboration, growth, and meaningful impact. Discover a career that makes a difference—right here in Jacksonville.

To learn more about UNF’s workplace culture, mission, and available employee benefits, please visit our UNF Employment page.

NOTICE:

At this time, UNF cannot consider candidates who require H‑1B visa sponsorship, regardless of current visa status.