BCBA Clinical Site Director - Leadership Opportunity!

Hope; Memphis (TN); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Relocation assistance

Commitment bonus

Job summary

Hope’s Autism Clinic is hiring a BCBA Clinical Site Director for Cordova, TN. You will oversee daily clinic operations, supervise staff, ensure safety, and drive compliant, evidence-based delivery of ABA therapy for young children.

Role emphasizes mentoring, scheduling, and maintaining site metrics, with a focus on collaboration across clinicians and families, plus a $5,000–$10,000 commitment bonus and relocation assistance where applicable.

Qualifications

• Be organized and able to meet goals and deadlines.
• Demonstrate strong communication across modalities.
• Respect cultural differences and diversity.
• Demonstrate alignment with the organization’s core values.
• Problem solving with sound judgment.
• Maintain supervisor/supervisee relationships and collaboration.
• Keep credentials and training current.

Responsibilities

• Ensure safety of all site clients and staff via routine checks and safety drills.
• Lead and mentor site staff with evaluations and feedback.
• Provide supervision and professional development to direct reports.
• Oversee supervision for clinicians and fieldwork students.
• Monitor site metrics and staffing to maintain capacity and efficiency.
• Lead weekly billing calls and coordinate client scheduling with Intake & Billing.
• Address parent questions beyond the BCBA scope and resolve concerns.
• Collaborate with leadership to align clinical practice with operations.
• Complete required documentation and support scheduling and onboarding.
• Support hiring, onboarding, and RBT credential progress.

Skills

Organized

Communication

Diversity awareness

Values alignment

Problem solving

Collaboration

Credentials upkeep

Job description

BCBA Clinical Site Director - Cordova, TN

Salary Range: up to $95,000.00 annually (based on experience)

Schedule: Monday through Friday 8am-4pm, No weekends!

Offering Relocation assistance.

$5,000.00-$10,000.00 commitment bonus available!

“The clinic setting, collaboration of BCBAs all in the same office, and going to grad school with one of the BCBAs that worked at Hope all initially attracted me to Hope. The clients, the families, the continued collaboration, and the support across clinicians has motivated me to stay and continue to make a difference in the clients'/families' lives. I feel very comfortable bringing questions, concerns, and ideas to my manager! She is always willing to help answer a question; if she doesn't know, she will find the answer one way or another! I am constantly brainstorming ideas, and my manager is always happy to hear about them and utilize them if they will make a positive impact across staff and the clinic.”

Who We Are:

Where client outcomes are paramount, the Autism Clinic, which is a division of the nationally recognized non-profit, Hope, provides the highest quality therapeutic services to their local communities. We are dedicated to the idea that every child and their families deserve the opportunity to thrive and reach their fullest potential.

Serving children, ages 2 – 8, The Autism Clinic offers applied behavior analytic services (ABA), parent and family guidance, and in some settings, speech therapy. Each child’s treatment plan and treatment goals are individualized to meet their unique needs and all professionals collaborate together for optimal client outcomes.

As a part of our passionate care team you will have a purpose – not just a job. You’ll grow your professional skills, collaborate with talented professionals, and help create brighter futures for the children and families we serve. Be part of something meaningful – join us and help kids and their families soar!

Summary:

Site Directors are the daily operators of the TAC sites, responsible for all aspects of the ethical and evidence-based delivery of behavior analytic services to clients within their site in accordance with the organization’s goals. Site Directors directly supervise and support all persons working within the clinic, which includes mentoring, coaching, training, and providing performance-based feedback both informally and formally. Also, Site Directors are responsible for the physical plant and safety of their dedicated site, stewardship of resources and fiscally responsible decision‑making.

What You Will Do:

• Ensure the safety of all site‑assigned clients and staff via routine safety checks, following all safety protocols and procedures, and swift follow up if safety concerns arise. This includes the timely completion of all safety drills, completing any safety related documentation, and following up with Hope’s maintenance team.
• In accordance with TAC’s core values policies and procedures, act as a role model for site employees and parents/guardians and uphold these expectations for all employees via feedback, mentoring, and coaching.
  • Provide feedback, as necessary, for employees if behavior is not in accordance with expectations and positive reinforcement for consistent demonstration.
  • Handle sensitive employee relation issues with integrity, either individually or with the assistance of Human Resources
• Provide direct supervision, mentorship, and support to the site’s dedicated employees formally, via performance evaluations and feedback, and informally, as needed. Additionally, Site Directors are responsible for providing professional development opportunities to direct reports.
• Oversight of supervision and clinical experiences provided to assigned Level 1 clinicians and/or fieldwork students.
• Ensure the prosperity of assigned TAC site, which includes but is not limited to the following items:
  • Understanding and meeting organizational goals and key site metrics
  • Diligently monitoring the key site metrics each week
  • Following up quickly if there are concerning trends or data points with key metrics
  • Using standard operating procedures to have a positive influence on key metrics
  • Collaborating with other Site Directors or Regional Directors to understand best practices that influence metrics
  • Ensuring that all therapy is being provided under an active authorization and that all assessments and re‑assessments are submitted in a timely manner
  • Monitoring the site’s schedule to ensure efficient staffing
  • Adhering to the onboarding timelines
  • Diligently working to keep the site at capacity through strategic onboarding, advanced planning, and anticipating discharges
  • Ensuring compliance with Hope and/or TAC policies and procedures
• Champion the site’s weekly billing call, which includes, but is not limited to:
  • Populate designated parts of the agenda
  • Leading the discussion points
  • Facilitating problem‑solving amongst attendees
  • In partnership with Intake & Billing, work quickly to prepare for incoming clients by scheduling assessments and preparing client schedules. As issues arise, work in collaboration with all relevant stakeholders to find solutions.
• As necessary, act as an organizational liaison for parents who have questions or concerns beyond the BCBA’s scope. Work quickly to resolve any parent concerns or respond to questions.
• Collaborate with TAC leadership to guide the development of policies and procedures to ensure alignment between best clinical practices and operational decisions.
• Complete all required documentation per organizational expectations and timelines (e.g., requisition forms, reimbursement forms, SharePoint documents, weekly billing call)
• Collaborates with the Lead RBT to create and manage the site’s scheduling efforts, which includes, but is not limited to document creation and management, review, adjustment based on staffing trends or site needs, approving employee or caregiver schedule changes, and approving employee time off requests.
• Provides oversight to the site’s speed to RBT process, ensuring that each hired employee earns their RBT credentials within 90 days from hire.
• Act as an extension of Human Resources for the hiring of Behavior Technicians including scheduling and conducting interviews, communicating the intention to hire, coordination of onboarding and training needs, as well as ensuring the completion of RBT competency assessments.
• Act as an extension of the Marketing and Communications team to create community partnerships for recruitment and intake purposes.
• Ensure that any and all research‑based activities are carried out with fidelity and accuracy.
• Assumes the responsibility of a mandated reporter concerning incidents of alleged abuse and neglect, as outlined by state guidelines and in accordance with the organization’s policies
• Performs all other assigned duties as required
• Provides direct care, as necessary

What You Will Bring:

• Be organized, punctual, and able to set and meet goals and deadlines
• Demonstrate strong communication skills, across all modalities, and must be able to work alongside colleagues of their same discipline, but also others
• Recognize and accommodate cultural differences and diversity
• Consistently demonstrate behavior in alignment with the organization’s core values
• Demonstrate consistency in problem solving, using sound judgement, and vocational maturity
• Demonstrate excellence in creating, nurturing and maintaining supervisor/supervisee relationships
• Be highly collaborative within the TAC team, but also when working with other Hope departments
• Maintain and seek out any credentials and training that are necessary for their position

What We Prefer:

• At least 3 years of experience working with individuals with ASD
• Previous BCBA supervision or Site Director experience

What You Will Get:

• Paid Training!
• Health Insurance
• Vision Insurance
• Flexible Spending Account (Health and Dependent)
• Health Savings Account
• Life Insurance
• 401(k) Retirement Plan, Profit Share, and Match
• Paid Time Off
• Floating Holidays
• Employee & Dependent Tuition Reimbursement Assistance