Bay Host - Serving Experience Needed

topgolf; Alpharetta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Flexible shifts

Free game play

Discounts on food & retail

Career growth

Fun workplace

Job summary

Topgolf is hiring Bay Hosts for hourly roles across day, night, and weekend shifts. You will welcome players to bays, promote food, beverage, and gaming options, and help create a memorable visit. A positive attitude and strong teamwork are essential, with experience in food & beverage service preferred.

We offer a fun, high-energy environment with opportunities for growth. You’ll work in a fast-paced, social setting where guest satisfaction is the top priority, and safety and cleanliness are

Qualifications

• A positive attitude is essential for friendly guest interactions.
• One Team Mentality helps drive great shifts and teamwork.
• Player Focus means you prioritize the guest experience above all.
• Ability to Thrive in a Popular Environment requires composure during peak times.
• Experience Serving Food & Beverages in hospitality or entertainment settings is preferred.

Responsibilities

• Welcome Players to their bays with energy and enthusiasm, connect with them about Topgolf offerings, and suggest food, beverage, and gaming options to boost sales.
• Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep bay areas clean and organized.
• Be available with a strong team presence, collaborating with other Playmakers to deliver an unforgettable Player experience—from setup to resolving concerns with a smile.
• Maintain safety and sanitation standards to ensure a fun, safe environment for all guests.
• Live Topgolf values (Fun, One Team, Excellence, Courage, Caring) every day to support players and teammates.

Skills

Positive attitude

Teamwork

Customer focus

Adaptability

Food & beverage service

Job description

What We're Seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.

What's In It for You?

• Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify.
• Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
• Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?

What You'll Need to Succeed as a Bay Host

• A Positive Attitude - Because being a grump is no fun!
• One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
• Player Focus: You obsess over making our Players' experience the absolute best it can be.
• Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine.
• Experience Serving Food & Beverages - You've previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.

What You Will Do in the Role

• Role and Interaction with Players: Welcome Players to their bays with energy and enthusiasm-connect the dots on why they're visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time. Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
• Key Aspect of the Role: Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space-ensuring Players have everything they need for a smooth, fun-filled experience.
• Contribution to Topgolf and Other Playmakers: Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience-from setting up bays to resolving concerns with a smile.
• Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, assisting with keeping the bay clean and safe-because a great experience starts with a clean and safe environment!
• Commitment to Topgolf's Core Values: Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements

• Lift and Move Things: You'll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
• On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
• Active Tasks: From task to task, you'll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
• Endurance: Whether it's a long shift or tackling a task that takes time, we're looking for someone who can keep up the pace in a high-volume working environment.
• This role requires that you must be of legal age to serve alcohol {where required by law}.