Bay Area SIU Field Investigator

Allstate Corporation; Sacramento (CA); On-site; USD 60,000 - 93,000; Full time

Job summary

National General, part of The Allstate Corporation, is seeking an SIU Field Investigator to conduct in-depth investigations of insurance claims with a focus on fraud indicators. The role is field-based in Northern California, servicing the broader region including the San Francisco Bay Area and Sacramento.

Ideal candidates will have a strong background in investigations and insurance, with on-site field work and data-driven analysis responsibilities.

Qualifications

• Experience in investigations or fraud analysis preferred.
• Knowledge of insurance claims processes and investigations.
• Strong analytical and interviewing skills required.

Responsibilities

• Enter SIU case data into multiple SIU systems.
• Review investigations with fraud outcomes to validate denial decisions.
• Update files with outcomes and route to market claim office if needed.
• Perform complex online data searches and evaluations.
• Conduct site inspections (body shops, medical clinics, loss locations).
• Lead thorough investigations for potentially fraudulent claims to determine payment validity.
• Document findings clearly and enter notes in the claim system.
• Use SIU tools to identify complex claims for investigation or evidence gathering.
• Respond to complex customer communications and resolve issues.

Skills

Analytical Thinking

Critical Thinking

Decision Making

Documentations

Evidence Gathering

Fraud Investigations

Insurance Claims Investigations

Interviewing

Investigative Skills

Problem Analysis

Special Investigations

Time Management

Job description

National General, part of The Allstate Corporation, is seeking an SIU Field Investigator to conduct in-depth investigations of insurance claims with a focus on fraud indicators. The role is field-based in Northern California, servicing the broader region including the San Francisco Bay Area and Sacramento.

Ideal candidates will have a strong background in investigations and insurance, with on-site field work and data-driven analysis responsibilities.