Bay Area Delivery Specialist | Safe Driving & Customer Care

Tiny Tots; Campbell (CA); On-site; USD 42,000 - 57,000; Full time

Job summary

Tiny Tots, a Campbell, California-based family business, seeks a Delivery Specialist to handle diaper deliveries and boutique orders across the Bay Area. You will perform direct customer service, navigate traffic safely, and communicate with the office to ensure on-time deliveries.

Ideal candidates read, write, and speak English well, maintain a clean driving record, and demonstrate problem-solving under heavy traffic conditions. Flexibility for holidays and overtime may be required.

Qualifications

• Customer service mindset and ability to de-escalate issues.
• Strong written and verbal communication skills.
• Ability to read and follow written instructions and maps.
• Team-oriented with a cooperative attitude.
• Safe driving practices and alertness in Bay Area traffic.

Responsibilities

• Daily pick-up and delivery of diapers and Boutique orders.
• Field-based troubleshooting for customer concerns.
• Maintain communication between driver and office.
• Keep cellphone charged and available for work.
• Distribute paper bills and collect payments when applicable.
• Welcome new customers to the service.
• Communicate with customers with composure and professionalism.
• Maintain a clean vehicle and work environment.
• Prepare for new customers on the route.
• Assist with saving stops and optimizing routes.
• Sequence customers to maximize efficiency.
• Attend necessary meetings as scheduled.
• Be open to new processes and updates.
• Maintain professional work habits.
• Interact positively with team members and managers.
• Manage time away from work responsibly.
• Drive legally, safely, and accident-free.
• Perform other duties as needed.

Skills

Customer service

Communication

Problem solving

Team player

Driving safely

Education

High School degree or equivalent

Job description

Tiny Tots, a Campbell, California-based family business, seeks a Delivery Specialist to handle diaper deliveries and boutique orders across the Bay Area. You will perform direct customer service, navigate traffic safely, and communicate with the office to ensure on-time deliveries.

Ideal candidates read, write, and speak English well, maintain a clean driving record, and demonstrate problem-solving under heavy traffic conditions. Flexibility for holidays and overtime may be required.