Bay Area Delivery Pro — Diapers & Boutique Orders

Tiny Tots Diaper Svc; Indiana (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

Tiny Tots is a small family-operated business based in Campbell, California. As a Delivery Specialist, you will handle direct customer service and product delivery, requiring a valid California driver's license and safe driving.

You will read, write, and speak English, resolve customer issues, and manage delivery schedules amid Bay Area traffic. You will pick up and deliver diapers and Boutique orders daily, maintain communication with the office, and ensure a clean, organized vehicle and route

Qualifications

• High School degree or equivalent.
• Hold a valid California driver’s license.
• Have and maintain a clean driving record.
• Ability to safely drive a large truck — sometimes in tight quarters.
• Great sense of direction and where to go next — especially around the Bay Area.
• Demonstrate skills with on-the-fly problem solving.
• Being a great team player.
• Solid communication skills, both verbal and written.
• Ability to lift items up to 50 pounds.
• Physical ability to handle many flights of stairs during a route.
• Must be able to work unique shifts to accommodate Bay Area road conditions.
• Ability to work most holidays and overtime hours when needed.

Responsibilities

• Daily pick-up and delivery of diapers (cotton and compostable) and Boutique orders.
• Field-based troubleshooting if a customer has a concern or problem.
• Maintain communication between yourself and the office.
• Keeping your cell phone charged and within answering distance.
• Distribution of paper bills (when present) and collection of payments.
• Welcoming new customers to the service.
• Communicate to the customers with composure.
• Maintaining a clean work environment and vehicle.
• Preparing for new customers on your route.
• Assisting with “saving” stops.
• Sequencing customers as necessary to maintain efficiency.
• Attending any necessary meetings.
• Be open to new and updated processes.
• Maintain professional work habits.
• Positive interactions with other team members and managers.
• Being responsible with time away from work.
• Maintain legal, safe and accident free driving habits.
• Other duties as needed.

Skills

Driving

Customer service

Communication

Problem solving

Team player

Physical strength

Education

High School diploma or equivalent

Job description

Tiny Tots is a small family-operated business based in Campbell, California. As a Delivery Specialist, you will handle direct customer service and product delivery, requiring a valid California driver's license and safe driving.

You will read, write, and speak English, resolve customer issues, and manage delivery schedules amid Bay Area traffic. You will pick up and deliver diapers and Boutique orders daily, maintain communication with the office, and ensure a clean, organized vehicle and route