Battery Route Service Specialist

Interstate Batteries; Los Angeles (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Interstate Batteries is seeking a Route Service Manager for a territory route, delivering batteries and delivering outstanding service to dealers. You will build strong dealer relationships, maintain stock, process invoices, and ensure safety and accuracy in all route activities.

The role requires one year of delivery and customer service experience, plus DOT/driver qualifications and strong organizational skills. A flexible schedule including potential overnight routes may be needed.

Qualifications

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience required.
• Working knowledge of computers or ability to learn applicable systems required
• Working knowledge of electronic inventory management tools is required (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
• Must have a clean drivers record AND meet driver qualifications requirements.
• Must have and maintain a valid DOT medical card.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Collect and return junk and/or used batteries to the warehouse.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by the manager.
• Other duties as assigned

Job description

Interstate Batteries is seeking a Route Service Manager for a territory route, delivering batteries and delivering outstanding service to dealers. You will build strong dealer relationships, maintain stock, process invoices, and ensure safety and accuracy in all route activities.

The role requires one year of delivery and customer service experience, plus DOT/driver qualifications and strong organizational skills. A flexible schedule including potential overnight routes may be needed.