Batch Ops Specialist PS1 - Control-M & Mainframe

Elite WorkForce Inc; Kentucky; Remote; USD 70,000 - 90,000; Full time

Job summary

Elite WorkForce Inc. is seeking a JFS - Product Specialist to manage batch workloads in a production control environment.

The role requires strong expertise with mainframe and distributed systems, focusing on scheduling, monitoring, and troubleshooting using BMC Control-M/EM, JCL, and related tooling. You will collaborate with support staff to identify issues, elevate when needed, and ensure SLAs are met through clear communication and precise issue documentation.

Qualifications

• Experience managing batch workloads in production control environments.
• Proficiency with BMC Control-M/EM, JCL, and related tooling.

Responsibilities

• Schedule and manage batch jobs via BMC Control-M/EM.
• Monitor, analyze, and resolve batch workload issues across mainframe and distributed apps.
• Triage alerts, determine severity, and escalate SLAs as needed.
• Document issues and resolutions in ServiceNow; communicate status to stakeholders.
• Use TSO/ISPF for status analysis and leverage Nagios/IP Monitor/Tivoli to identify problems.

Skills

BMC Control-M

BMC Enterprise Manager

AJF mainframe

JCL

TSO/ISPF

Nagios

IP Monitor

Tivoli

Written communication

Tools

ServiceNow

Job description

Elite WorkForce Inc. is seeking a JFS - Product Specialist to manage batch workloads in a production control environment.

The role requires strong expertise with mainframe and distributed systems, focusing on scheduling, monitoring, and troubleshooting using BMC Control-M/EM, JCL, and related tooling. You will collaborate with support staff to identify issues, elevate when needed, and ensure SLAs are met through clear communication and precise issue documentation.