Batch Operations Coordinator

Coldsnap; Billerica (MA); On-site; USD 37,000 - 50,000; Full time

Job summary

Coldsnap is seeking a Batch Operations Coordinator in Massachusetts to lead daily batching on the production floor, ensuring accurate execution and compliance with GMP and SQF standards. You will work closely with the Production Supervisor/Manager and train on-floor staff to maintain smooth operations.

The role requires 3+ years in food/beverage manufacturing, knowledge of batching systems, and willingness to obtain forklift certification.

Qualifications

• 3+ years in food or beverage manufacturing in SQF/GFSI facilities.
• Experience leading batch room operations and coordinating daily batching.
• Familiarity with GMPs, food safety, sanitation and batch record documentation.

Responsibilities

• Coordinate and lead daily batch room operations
• Weigh, measure, and stage ingredients per formulations
• Operate batching equipment and supporting systems
• Perform CIP cycles and sanitation procedures
• Ensure timely supply of finished mixes to lines
• Maintain GMPs and food safety compliance
• Review batch records and traceability logs
• Ensure proper sample collection for QA/QC
• Troubleshoot process issues on the floor
• Train batch room personnel on procedures and safety
• Assist with audit preparation and readiness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Batch Operations Coordinator

Full Time Manual Labor Massachusetts, Billerica, MA, US

2 days ago Requisition ID: 1060

Salary Range: $27.00 To $36.00 Hourly

Position Summary:

The Batch Operations Coordinator is a hands-on, floor-based leader responsible for coordinating day-to-day batching operations within ColdSnap’s production facility. This role directs daily activities, supports team execution, and ensures the accurate, efficient, and compliant production of liquid mixes across our product portfolio, including ice cream, soft serve, protein shakes, smoothies, cocktails, and lattes.

This position works closely with the Production Supervisor/Manager and plays a critical role in training, troubleshooting, and driving execution on the floor. This position does not carry full supervisory authority but is essential to maintaining operational flow, food safety, and quality standards.

• Coordinate and lead daily batch room operations
• Accurately weigh, measure and stage ingredients according to formulations and batch sheets
• Operate and support batching equipment, including mixing tanks, homogenizers, heat exchangers, and related systems
• Perform and/or oversee automatic CIP (Clean-in-Place) cycles and other cleaning and sanitation procedures
• Partner with production team to ensure timely supply of finished mixes to canning and packaging lines
• Maintain strict adherence to GMPs, SQF standards, food safety requirements, and sanitation protocols
• Review and verify batch records, documentation, and traceability logs for accuracy and compliance
• Ensure proper sample collection, labeling, and submission for QA/QC testing
• Troubleshoot process issues and serve as the first point of contact for on-floor problem solving
• Train and support batch room personnel on procedures, safety, and best practices
• Assist with audit preparation and maintain audit readiness at all times

Qualifications

• 3+ years of experience in food or beverage manufacturing, preferably in SQF (or equivalent GFSI) certified facilities.
• Prior experience as a lead in a batch room or similar operation, preferred
• Familiarity with batching systems, processing equipment (mixing tanks, homogenizers, heat exchangers, etc.), canning or aseptic/retort processes is a plus
• Solid understanding of GMPs, food safety standards, and sanitation requirements
• Experience with ingredient handling, allergen controls, and lot traceability
• Strong attention to detail with batching documentation and record-keeping
• Ability to read and follow formulations, SOPs, and production schedules
• Proficiency in basic computer systems (ERP and/or manufacturing execution systems (MES) experience preferred)
• Has or is willing to obtain a valid forklift certification in accordance with OSHA requirements

*Don’t have all the qualifications? We are willing to train the right person for this role*

Physical Requirements

• Ability to stand for extended periods and work in a manufacturing environment
• Ability to lift and handle raw materials (50 lb bags, 60 lb buckets, etc.)
• Comfortable working around food processing equipment, temperature variations, and wet environments
• Comfortable safely handling job-related chemicals in accordance with safety procedures and PPE requirements

Why ColdSnap

Join a fast-growing, innovative food company redefining frozen and ready-to-drink experiences. This role offers the opportunity to directly impact product quality, operational execution, and the scalability of a unique platform, while building leadership experience as a step toward future supervisory roles.