Base Operations Program Manager

Terrestris Global Solutions; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Tuition assistance

Job summary

Terrestris Global Solutions is seeking a Base Operations Program Manager in Birmingham, Alabama, to oversee day-to-day facility operations while ensuring compliance with contract requirements and quality standards. The ideal candidate has a Bachelor's degree and at least 3 years of experience in facilities management. You will manage maintenance, logistics, and team coordination, fostering a culture of safety and excellence. We offer comprehensive benefits including health, retirement, and professional development programs.

Qualifications

• Authorization to work in the United States permanently without sponsorship.
• Minimum of 3 years of experience managing Base Operations Support (BOS) or similar programs.
• OSHA 30-hour construction safety training or equivalent.

Responsibilities

• Oversee day-to-day facility and support services management.
• Ensure compliance with contract performance standards and service level agreements.
• Lead and coordinate maintenance and operational tasks.

Skills

Leadership

Communication

Stakeholder management

Facilities operations

Safety compliance

Education

Bachelor's degree in Engineering, Facilities Management, Business, or related field

Job description

Position Overview

As the Base Operations Program Manager, you will oversee and coordinate the day-to-day facility and support services that keep the installation running smoothly. You will manage base operations functions such as maintenance, logistics, safety, security coordination, and contractor support to ensure the facility remains fully operational and mission-ready. This position is contingent upon award of contract and normal working hours are from 7:00 AM until 4:00 PM, Monday through Friday; occasional evening or weekend work may be required in case of emergencies.

Typical Day

• Serve as the primary point of contact for the program.
• Lead overall program execution while ensuring compliance with contract requirements, performance standards, service level agreements, and mission objectives.
• Perform and oversee hands‑on BOS and facilities maintenance activities, including troubleshooting, repair, preventive maintenance, inspections, and operational support as required to ensure uninterrupted facility operations.
• Manage all aspects of contract performance, including staffing, scheduling, budgeting, reporting, and direct execution of maintenance and operational tasks.
• Oversee and actively support delivery of BOS services, including facility maintenance and repair; custodial, grounds, and waste management; utilities operations; and environmental services.
• Coordinate, assign, and when necessary personally perform recurring and non-recurring maintenance work, preventive maintenance, emergency repairs, and corrective actions.
• Ensure effective work‑control processes for receiving, prioritizing, scheduling, tracking, and completing service orders and maintenance requests.
• Maintain 24/7 operational readiness and provide emergency response support, including after‑hours troubleshooting and mission‑critical repairs when required.
• Lead and work alongside a multidisciplinary team of managers, supervisors, skilled trades personnel, and technical staff to accomplish contract requirements.
• Foster a collaborative, high‑performance culture focused on safety, quality workmanship, mission support, and customer satisfaction.
• Implement, maintain, and continuously improve the Quality Management System (QMS) and Quality Management Plan to ensure high‑quality service delivery and workmanship.
• Conduct and oversee inspections, surveillance activities, audits, and field assessments to verify compliance with contract requirements and operational standards.
• Monitor performance metrics, analyze maintenance trends, and implement corrective actions to improve efficiency, reliability, and service delivery.
• Ensure compliance with all applicable safety regulations and standards.
• Oversee and participate in implementation of safety programs, hazard analyses, accident prevention plans, and job‑site safety practices.
• Ensure compliance with environmental regulations, sustainability initiatives, and proper handling/disposal procedures associated with BOS operations and maintenance activities.
• Lead partnering efforts with stakeholders and site personnel to support mission success and maintain positive working relationships.
• Conduct regular meetings, performance reviews, operational briefings, and status updates.
• Proactively identify operational, maintenance, staffing, and safety risks and implement effective mitigation and corrective action strategies.

Qualifications

• Authorization to work in the United States permanently without sponsorship.
• A Bachelor’s degree in Engineering, Facilities Management, Business, or related field (or equivalent experience).
• A minimum of 3 years of experience managing Base Operations Support (BOS), Facilities Support, or similar programs.
• OSHA 30‑hour construction safety training (or equivalent).
• Experience with safety compliance in facilities/maintenance environments.
• Strong knowledge of facilities operations and maintenance, work‑control systems, service order management, and preventive maintenance programs.
• Ability to manage quality and safety compliance in a performance‑based contract environment.
• Proven leadership and team‑management experience.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• A PMP or equivalent certification.
• Facilities management certifications (e.g., IFMA, APPA).

Benefits

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work‑life programs. Our award programs recognize employees for exceptional performance and superior demonstration of our service standards. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Equal Opportunity Employer

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.