BAS Director of Operations - HVAC

EMCOR Services Mesa Energy; Phoenix (AZ); On-site; USD 102,000 - 140,000; Full time

Job summary

An established industry player is seeking a BAS Director of Operations to lead and optimize HVAC services. This role involves overseeing daily operations, managing talent acquisition, and driving business strategies to enhance efficiency and customer satisfaction. The ideal candidate will have extensive experience in HVAC commercial service, strong financial acumen, and a proven track record in staff development. Join a dynamic team committed to delivering top-notch mechanical services and enjoy a competitive salary and comprehensive benefits package, including health coverage and a 401(k) plan.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Savings Plan

Life Insurance

Disability Insurance

Employee Assistance Program

Health Savings Accounts

Flexible Spending Accounts

College Coach

Qualifications

• 15+ years of experience in HVAC commercial service or related field.
• Experience supervising, coaching, and developing staff.
• Keen attention to detail with flexibility in business aspects.

Responsibilities

• Oversee daily operations of the business including Service, Retrofit, and Automation.
• Manage recruitment and talent acquisition across all business areas.
• Evaluate processes for efficiency and deliver improvement recommendations.

Skills

HVAC Commercial Service

P&L Responsibility

Staff Development

Financial Acumen

Operational Efficiency

Education

Bachelor's Degree in Business Administration

Master's Degree in Business Administration

Tools

Microsoft Office Suite

CRM Software

Job description

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Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

Job Title: Director of Operations

Principal Duties And Responsibilities

• Organize, observe, and oversee the implementation of daily operations of the entire business, including Service, Retrofit, Automation, Sales, and Warehouse.
• Observations and recommendations to be taken to the Management team to initiate a platform for collective discussion, obtaining collective ideas for areas of improvement and ways to implement said areas.
• Upon agreement and buy-in from the Management Team, the Director of Operations will take the lead in driving such changes and modifications with the help of the Department Managers in enforcing such changes and modifications
• Ensure business is well coordinated and productive by managing its procedures and assisting department managers in coaching people.
• Recruiting and talent acquisition for all areas of the business. Collaborate with department managers and proactively identify future hiring needs.
• Evaluate process and procedures in all areas of the business and the overall efficiency of business according to organizational objectives and deliver improvement recommendations to management team
• Work with Department managers to implement processes and procedures to ensure timeliness, efficiency of product and deliverables, profitability and overall customer satisfaction.
• Cultivate positivity and a culture of teamwork.
• Conduit of communication and Liaison between department managers and key department personnel to make decisions for operational activities and set strategic goals.
• Oversee, plan and monitor the day-to-day running of business operations to ensure smooth progress, but avoid getting into the weeds on any issue. Focus on working on the business and not in the business.
• Work with Department Managers to create a one- and three-year business plan. Small plans for each department, and one full business plan for the branch that detail the department’s current position and plans for future growth.
• Observe staff from all departments and provide constructive feedback to departments managers
• Responsible for emphasizing, driving and implementing a culture that is centered on the Customer Experience.
• Drive ideas and initiatives for growth, profitability and customer retention.
• Manage relationships/agreements with external partners/vendors.
• Manage procurement processes and coordinate material and resource allocation.
• Oversee Warehouse Management personnel and assist in implementing processes and procedures to ensure efficient, LEAN warehouse inventory practices, tool and inventory tracking and other efficient measures.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics. Utilize Microsoft office suites, including CRM to track data.
• Build Branch QA/QC program with Standard Operating Procedures for each department. Manage quality process.
• Builds and maintains relationships with customers through client meetings, site visits, phone calls, and other channels.
• Oversee Service Manager and Service Operations Manager
• Ensure associate growth and development through mentoring and training.
• Approve PM Service Contracts – Mentor Service Manager and Service Operations Manager
• Approve PM renewals – Mentor Service Manager and Service Operations Manager
• Meets with Service Operations Manager to discuss Open Work Order Report Inefficiencies
• Meets with Service Operations Manager to discuss Open PM Report Inefficiencies
• Monitors Service department KPI’s include billable hours, gross margin, revenue, contract performance and P-card truck stock expenditures.
  
  

Job Specifications (incl. Education requirements, minimal experience, computer skills required, etc.)

• Bachelor’s degree in business administration or organizational leadership
• Master’s degree in business administration or management and leadership preferred.
• 15+ years’ experience in HVAC commercial service or related field.
• 8+ years P&L responsibility
• Must have a keen attention to detail and the flexibility to work with different aspects of a business.
• Experience supervising, coaching and developing staff.
• Financial acumen, inclusive of cost modeling for sales proposals.
• A good working knowledge of many sides of the business including Service, Sales and Retrofit
  
  

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

#Mesa

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Facilities Services

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