BAS Controls Service Technician

MSS Solutions, LLC; Charlotte, Northern (NC, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

MSS Solutions, LLC seeks a seasoned controls professional to diagnose, repair, and optimize building automation and DDC systems at customer sites in the Charlotte area. You will test devices, program, and commission systems while interfacing with clients to ensure satisfaction and successful project completion.

Expect to handle hardware installation, software programming, and preventive maintenance, with a strong emphasis on safety and documentation.

Qualifications

• Minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations.

Responsibilities

• Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages.
• Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations. Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customer’s request.
• Ability to interface and consult with the customer during site assessments. Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
• Ability to represent the company to commercial, industrial and institutional customers.
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
• Maintain customer satisfaction for continual company growth.
• Inventories parts, materials and labor per job.
• Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.
• Complies with all company safety policies.
• Other such duties and responsibilities as assigned by the Company from time to time.
• Successful candidate(s) will possess a with a minimum of five (5) years of controls field experience. Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems.
• Must be able to follow verbal and written instructions.
• Must be able to carry and move equipment and tools weighing up to 40 pounds.
• Must be able to work on lifts and ladders.
• Must possess hand tools.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver’s license and acceptable driving record required.
• Must successfully pass a background check & drug test.
• High School Diploma or Equivalent preferred.

Skills

Controls field experience

Diagnostics & repair

Customer interface

Testing & commissioning

Education

High School Diploma or Equivalent

Tools

Niagara Platform

Johnson Controls

Trane

Honeywell BMS

Job description

A career at MSS is more than the work you do — it’s the people you work alongside, the opportunities to grow, and the impact you make along the way.

Our people are at the heart of everything we do. Since 1996, MSS has built a strong team by creating a workplace where people are respected, supported, and encouraged to grow. We believe in working together, taking pride in what we do, and giving our employees opportunities to build rewarding, long-term careers.

The well-being of our team members, including their health and financial security, is important to us. We take care of our team by offering market competitive benefits to all eligible employees.

Get a closer look at the work behind some key career paths at MSS:

MSS offers opportunities for students to explore the field of mechanical construction, security, controls, and fire & life safety. If you think this is the right path for you, we’d love to talk to you about our internship program. As an intern, you’ll have a chance to learn hands‑on the functional skills necessary to be successful in the industry.

MSS also offers DOL registered apprenticeship opportunities in North and South Carolina for:

Developing a construction workforce in our communities is crucial for the future of the industry. MSS is proud to take part in skilled trades training and mentorship programs by partnering with local groups committed to developing highly trained trades people.

Come grow with us! Are you looking for a career and not just a job? If so, we have many opportunities available. We strive to solve problems through passion and integrity and we’re looking for talented and creative people like you to help determine our company’s future.

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

• Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages.
• Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations. Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customer’s request.
• Ability to interface and consult with the customer during site assessments. Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
• Ability to represent the company to commercial, industrial and institutional customers.
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
• Maintain customer satisfaction for continual company growth.
• Inventories parts, materials and labor per job.
• Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.
• Complies with all company safety policies.
• Other such duties and responsibilities as assigned by the Company from time to time.
• Successful candidate(s) will possess a with a minimum of five (5) years of controls field experience. Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems.
• Must be able to follow verbal and written instructions.
• Must be able to carry and move equipment and tools weighing up to 40 pounds.
• Must be able to work on lifts and ladders.
• Must possess hand tools.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver’s license and acceptable driving record required.
• Must successfully pass a background check & drug test.
• High School Diploma or Equivalent preferred.

Work Environment

Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• MSS Solutions, LLC is an equal opportunity employer and a drug‑free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Solutions, LLC is an EQUAL OPPORTUNITY EMPLOYER and a DRUG‑FREE ENVIRONMENT. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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