BARTENDER - WEEKENDS

Crescent Hotels & Resorts; Town of Brookfield (WI); On-site; USD 18,000 - 23,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a friendly bartender/server to serve beverages and light food to guests in a timely manner at our lounge. You will prepare drinks for colleagues and act as cashier, ensuring accuracy and guest satisfaction.

The role requires English communication, a neat appearance, teamwork, basic cash handling and knowledge of food and beverage service. You will maintain bar stock, follow safety rules and help create a welcoming guest experience in the shift from 4pm to

Qualifications

• Must be able to communicate in English.
• Professional appearance and manner at all times.
• Team player and willing to help co-workers with their job duties.
• Basic knowledge of food and beverage preparation and service.
• Basic mathematical skills for cash handling and transactions.
• Ability to operate keyboard and POS procedures to pre-check and close orders.
• Ability to stand and work in confined spaces for long periods.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

Responsibilities

• Maintain proper and adequate set-up of the bar daily, including stocking of beer, wine, spirits, and supplies.
• Prepare fresh garnishes and juices, and ensure product quality.
• Greet guests, promote and document drink orders, mix and present drinks.
• Abide by state, federal and corporate alcohol service requirements.
• Input orders into POS and create checks for guests served.
• Handle cash, balance money, and secure vouchers.
• Lock up and store equipment and deposits cash drops.
• Maintain sanitary space for guests and employees.
• Perform other related duties as assigned.

Skills

English communication

Team player

Food & beverage knowledge

Cash handling

Garnishing & drink prep

Sanitation & safety

Tools

POS system

Job description

JOB OVERVIEW

To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.

Compensation

$15.00 per hour

Hours

4pm to 11pm

Essential Job Functions

• Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.
• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys.
• Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
• Comply with attendance rules and be available to work on a regular basis.
• Clean and maintain a sanitary space for both guests & other employees.
• Perform any other job related duties as assigned.

Required Skills And Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre‑check an order and close out a check. Ability to stand and work in confined spaces for long periods of time. Ability to establish and maintain effective working relationships with associates, customers and patrons.

Performance Standards

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Qualifications

Food & Beverage

Experience

• Required Food & Beverage

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.