Bartender - Twin Farms

Relais & Châteaux; Barnard (VT); On-site; USD 30,000 - 45,000; Full time

Job summary

A luxury resort in Barnard, Vermont is seeking a Bartender to provide exceptional service in a polished atmosphere. The role involves creating innovative drinks, managing bar operations, and ensuring guest satisfaction. This position offers a supportive team environment and various benefits.

Benefits

Paid time off up to 4 weeks

Paid sick leave

Holiday Pay

Paid overtime

Health and vision insurance

Life Insurance

401k

Daily Staff Meal

Qualifications

• Ability to build and maintain good relationships with guests.
• Knowledge of wine and cocktail preparation.

Responsibilities

• Run bar shifts and assist staff in handling issues.
• Prepare innovative drinks and cocktail menus.
• Monitor health and safety compliance.

Skills

Customer Service

Communication

Teamwork

Job description

Company Description

Opened in 1993, Twin Farms Resort is a luxury, all-inclusive resort that prides itself on offering exceptional service to its guests. Twin Farms features a renowned farm-to-table restaurant serving gourmet meals made from locally sourced ingredients. Located in Barnard, Vermont, it offers a beautiful and peaceful setting, surrounded by over 300 acres of lush forests, meadows, and ponds. Away from the hustle and bustle of the city, it provides an opportunity to explore and appreciate the natural beauty of the area.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description

Bartender Job Summary: Support roles such as support/runners and servers work as a highly functional team, providing guests with exceptional service within a polished yet comfortable atmosphere. Both roles partner closely with Twin Farms' kitchen to know our culinary offerings and cater to guests' needs. The Bartender/Runner follows instructions from the F&B Management Team and General Manager with consistency and dependability. This position begins in May 2025. Video Link

Benefits for our Bartenders:

• Benefits
• Paid time off up to 4 weeks
• Paid sick leave
• Holiday Pay
• Paid overtime
• Health and vision insurance
• Life Insurance
• 401k
• Daily Staff Meal

Reports to: F&B Director, Wine Director, and Assistant Dining Room Manager

Bartender Duties and Responsibilities:

Operational Acumen:

• Maintain low wastage levels through good stock management and rotation, accurate recording, training, and active monitoring.
• Run bar shifts, assist and guide staff to handle issues and complaints, ensuring guest experiences exceed expectations.
• Prepare weekly/monthly reports as required.
• Create innovative drinks and cocktail menus incorporating Twin Farms' farm focus.
• Research local market trends to develop and implement new ideas.
• Ensure professional service at all times, aligned with the specified style.
• Communicate effectively with other F&B staff and departments.
• Follow company policies, vision, and departmental objectives consistently.
• Be knowledgeable about hotel products and services.

Supervision:

• Collaborate daily with bar staff.
• Communicate daily targets and maintain standards.
• Encourage an environment open to product, process, and service improvements.
• Conduct briefings and training for staff to enhance product knowledge.
• Monitor performance, review objectives, and provide feedback.
• Develop team members according to their abilities and potential.
• Maintain team morale through social and educational events.
• Take responsibility for service during your shift in your designated area.
• Oversee the operation of your station, private functions, or room service.
• Maintain high standards of cleanliness in dining areas.

Stock and Inventory:

• Coordinate with managers to ensure tight stock control and achieve budgeted margins.

Customer Service:

• Build and maintain good relationships with guests, handle complaints, requests, and inquiries.
• Act as a brand ambassador for Twin Farms, upholding group values externally and internally.
• Be familiar with every dish served and provide explanations as needed.
• Understand the current wine list and be capable of selling and serving all wines and champagnes.
• Meet guest needs reasonably and professionally.
• Address guests by their correct name and title.
• Greet guests, take food orders, and ensure professional service standards are maintained.
• Gather feedback to improve service quality.

Health and Safety:

• Contribute to risk assessments for the bar.
• Monitor and report health and safety issues.
• Operate safely, serve as a role model, and guide staff on safety practices.
• Ensure appliances and fixtures are safe and compliant with regulations.
• Be familiar with fire, safety, and health regulations of the hotel.

General Responsibilities:

• Support colleagues during peak times and undertake operational duties as needed.
• Perform any other duties assigned by senior management, within the scope of the role.
• Report punctually in full uniform, adhering to grooming standards.

Physical Requirements and Work Environment:

• Require vision for monitoring, data entry, and involve standing, walking, bending, lifting (up to 50 pounds), and working in a restaurant environment.
• May be exposed to hazardous chemicals, hot equipment, smoke, and other hazards typical of food service areas.
• May encounter individuals under the influence of alcohol.

Additional Information

All your information will be kept confidential according to EEO guidelines.