Job Details
Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA
Position Type: Part Time
Salary Range: $16.50 - $16.50 Hourly
Description
POSITION PURPOSE
The goal of the Cove Operation is to create a relaxing outdoor pool experience that will encourage guests to visit often. Prepare and service beverages for servers and guests of the Cove Bar in a speedy, efficient, friendly, and professional manner.
ESSENTIAL FUNCTIONS
Include but are not limited to;
- Taking orders from bar patrons & pool guests
- Mixing & creating cocktails in accordance to all recipes & standards
- Delivering orders to each of the pool guests
- Buss and clean pool and dining areas
- Stock all items needed for service, keep inventory and fill out forms to replenish
- See to all guests’ needs, ensure they are happy and feel attended to
AVERAGE 90% (% of time subject to managers’ discretion and will be changed according to the needs of the restaurant and/or bar(s)).
OF Time:
- Maintain a clean & Organized bar
- Create cocktails & pour wine/beer for guests at bar along with servers in the service well
- When serving poolside they are to circulate poolside and dining area offering service to guests
- Take and deliver orders
- Stock and maintain storage
- Interact with guests to ensure they are enjoying their poolside experience
Average 10%
Of Time:
- Stock and maintain storage areas
- Run supplies to and from Sheraton property and kitchen
- Answer phones for Cabana inquiries
- Opening and closing procedures (See SOP)
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the resort:
- Additional duties as necessary and assigned.
- Update Purchasing director of stock and supplies needed.
- Maintain multiple lists and inventory and ensure it is up to par daily.
- Multiple trips to load and unload supplies and equipment throughout the shift.
- Close down stations for “off season” times. This includes, but is not limited to:
- Removal of entire inventory and stock, recording unused items.
- Deep cleaning of entire operation, sinks, shelving, floors, storage.
- Store all equipment safely for next season.
- Lock down of entire operation.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Must be minimum age to serve alcohol.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess proficient computational ability.
- Must possess ability to handle cash transactions quickly and accurately.
- Must possess proficient computer and POS usage skills.
- Ability to solve problems and make rational decisions.
- Ability to collaborate and build rapport with a wide array of individuals cohesively and remain professional, calm, and courteous at all times.
- Ability to contribute to a positive, engaging, and welcoming environment for our guests.
- Knowledge of resort food and beverage menus.
- Knowledge of food and alcoholic beverages and be able to describe to guests in detail
Physical Demands
- Most work tasks are performed outdoors. Temperature generally is warm and is not controlled by resort environmental systems; Staff must be able to work in extreme temperatures like freezers (-10°F) and kitchens as well as outdoors for long periods of time (+110°F).
- Must be able to fulfill all job duties and physical demands comfortably while wearing company standard uniform and shoes. Must adhere strictly to dress code.
- Must present a well groomed and clean appearance in uniform at all times. Must check in with manager on duty prior to shift to pass approval of appearance. Appearance must meet Cove Pool associates standards.
- Position requires walking and being on ones feet for most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to reach different restaurants and other departments of the resort on a timely basis.
- Must be able to exert well-paced ability in outdoor/indoor spaces including sharp inclines/declines.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
- Must be able to lift up to 35 lbs. on a regular and continuing basis.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed
Qualifications
QUALIFICATION STANDARDS
Education
High school or equivalent education required.
Experience
- 2 + years previous bartending experience
- Previous experience with Microsoft Word and Excel programs.
- Working knowledge of Micros or comparable POS system.
Licenses or Certificates
- Must have current Food Handler’s Card
- Must be TIPS certified
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Marbrisa Pool Dress Code SOP.
Attendance:
Regular attendance in conformance with the standards, which may be established by Grand Pacific Hotel Services, Inc. from time to time, is essential to the successful performance of this position. Employees with irregular attendance / attendance violations will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time