Bartender - PBR - Greensburg

Live Casino & Hotel; Greensburg (Westmoreland County); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in the entertainment sector is seeking enthusiastic beverage service staff to enhance guest experiences at a high-energy casino. This role involves preparing and serving a variety of drinks while ensuring top-notch customer service and adherence to health regulations. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and have a passion for creating memorable experiences. Join a dynamic team where your contributions directly impact guest satisfaction and enjoyment in a vibrant atmosphere.

Qualifications

• At least 1 year of experience in the beverage field.
• Ability to serve a high volume of customers efficiently.

Responsibilities

• Responsible for setting up bars and handling cash transactions.
• Ensure cleanliness and orderliness of the bar area.

Skills

Customer Service

Knowledge of Bar Equipment

Sanitation Regulations

Ability to Handle Intoxication Situations

Communication Skills

Education

High School Diploma or GED

Tools

Easy Bar System

Job description

Overview

Function (Scope and Main Purpose of Job)

Responsible and accountable for all aspects of alcoholic and non-alcoholic beverage sales. Ensure consistent quality of products. Prepares beverages with a sense of quality and flare to enhance the experience of the guest during their visit with Pittsburgh Live! Casino.

Responsibilities

Core Service Standards

CLEAN:Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE:Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast:Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY:Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN:Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

Responsible for setting up bars.

Responsible for handling all cash transactions.

Responsible for all opening and closing inventories of all stock.

Responsible to take orders from guest and return these orders accurately and in a timely manner.

Keep area in a clean and orderly manner.

Responsible to have knowledge of guests limitations and company policy and procedure regarding limitations.

Other duties as assigned.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Ability to serve a HIGH VOLUME of customers.
• Ability to read write and understand basic instructions.
• Knowledge of all bar equipment, Easy Bar System, ABC laws and regulations and gaming laws.
• Able to handle situations that may arise due to intoxication.
• Ability to communicate with all departments and other team members.
• Knowledge of sanitation and health department regulations for safe handling of alcohol.
• Ability to perform assigned job duties in an interruptive environment under frequent time pressures.
• Knowledge of bar operation.
• Experience: At least 1 year of experience in beverage field.
• Must be able to obtain and maintain valid gaming licenses as determined by the Pennsylvania Gaming Control Board.

Educational Requirement

• Education: A high school diploma or GED equivalent is required.

Physical Requirements

• Ability to stand for long periods of times without sitting or leaning.
• Ability to handle multi-tasking heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.