Bartender - Lobby

Four Seasons; Puerto Rico; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive salary & benefits package

Free staff accommodations at other FSH

Employee meals

Job summary

Four Seasons Resort and Residences Puerto Rico is seeking a polished Bartender to deliver exceptional service in a luxury resort setting. You will provide expert knowledge of wines, spirits, and cocktails, support inventory, and help maintain our elevated bar experience with precision and flair.

Fluent in English and Spanish, you will join a fast-paced team and greet guests with warmth while adhering to safety and service standards.

Qualifications

• 2+ years of bartending experience, preferably in a luxury hotel or high-end bar.
• Fluency in English and Spanish is required for this location.
• Ability to stand for 8+ hours and lift up to 50 lbs.

Responsibilities

• Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain knowledge of wine list and classic recipes.
• Provide quick and efficient beverage service, proper pouring and mixing according to recipes while adhering to laws and Four Seasons standards.
• Confirm guest orders with servers, check accuracy, anticipate needs, and offer suggestions.
• Handle requests courteously and efficiently, responding to guest concerns and requests.
• Assist in drink development, promotions, events, inventory, and related tasks.
• Follow bar policies and daily checklists.
• Ensure professional, courteous, and attentive guest service.

Skills

Bartending

Micros POS

Bilingual English/Spanish

Tools

Micros POS

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico's Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities - from golf, tennis, swimming and beyond.

About The Role

The Bar tender provides exceptional quality service to our guests. The main responsibility of this role is to serve guests' needs by providing expert knowledge of wine, spirits, and mixed drinks, as well as information regarding preparation methods. The Bartender is responsible for assisting with product inventory, bar supplies, and objectives that managers set for the bar. This role is perfect for someone passionate about craft cocktails, guest connection, and delivering an elevated bar experience. If you thrive in a fast‑paced, high‑energy environment and enjoy bringing creativity to every pour, we'd love to hear from you.

What You Will Do

• Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain a working knowledge of wine list, classic cocktail recipes and specialty drinks.
• Provide quick and efficient beverage service, proper pouring and mixing according to established recipes while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
• Confirm guest orders including any special needs or requests from the Servers using the resort's point‑of‑sales system; check completed orders with the guest's original order; anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Handle any requests in a courteous and efficient manner, responding urgently and appropriately to guest concerns and requests.
• Assist in drink development, promotions/ special events , product inventory, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments, and any other related task.
• Follow bar P&Ps and daily checklists.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.

What You Bring

• 2+ years of bartending experience, preferably within a luxury hotel and/or high‑end bar environment.
• Working knowledge of Micros POS system is beneficial.
• Strong interpersonal and personal presentation skills required.
• Guest‑focused mentality and understanding the importance of guest's preferences.
• The ideal candidate will have a confident, outgoing personality and a can‑do approach to any request.
• Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.
• Fluency in English and Spanish is required for this location and this job requires applicants to have current work authorization in the in the United States.

What we offer

• Competitive salary and a comprehensive benefits package
• Market‑leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

Schedule & Hours

• Full Time, Rotating Schedule

Four Seasons is an Equal Opportunity, Affi... minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf