Job Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
Responsibilities
- Consistently offer professional, friendly and engaging service
- Assist guests regarding all beverage menu items in an informative and helpful way
- Mix drinks and control the beverage stock as per guidelines
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Benefits
- Paid time off
- Medical, Dental and Vision Insurance, 401k
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Qualifications
- Previous bartending experience preferred
- Excellent knowledge of all beverage products
- Previous point of sale system experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Demands / Position Requirements
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Equal Opportunity Employer
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V