BARTENDER (FT) (HORSESHOE TUNICA)

Caesars Entertainment; Robinsonville (MS); On-site; USD 25,000 - 40,000; Full time

Job summary

A leading company in the entertainment sector is seeking an experienced Bartender to provide excellent customer service and prepare a variety of drinks. The ideal candidate will have a strong background in bartending, a positive attitude, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum two to three years previous experience as a bartender.
• Ability to work in a fast-paced environment.

Responsibilities

• Mixes ingredients to prepare cocktails and serves drinks.
• Maintains customer satisfaction and resolves issues.
• Orders supplies and manages display of drinks.

Skills

Customer Service

Mixology

Manual Dexterity

Education

High School Diploma or GED

Job description

JOB SUMMARY:

Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties.

ESSENTIAL JOB FUNCTIONS:

• Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
• Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates customer wins.
• Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
• Promotes Total Rewards programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Takes orders from customers or Bar Servers.
• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
• Serves wine and draught or bottled beer.
• Collects money for drinks served.
• Orders or requisitions liquors and supplies.
• Arranges bottles and glasses to make attractive display.
• Slices and pits fruit for garnishing drinks.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/SKILLS/EXPERIENCE:

• High school diploma or general education degree (GED)
• Minimum of two to three years previous experience as a bartender in a comparable establishment or casino outlet.

LANGUAGE SKILLS:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be able to respond to visual and aural cues.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to maneuver to all areas of the casino.
• Must be able to lift up to 50 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be a minimum of 21 years of age.