Bartender - FT

BENCHMARK; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is seeking a driven Bartender for The Elms Hotel & Spa in Excelsior Springs, Missouri. You will deliver engaging service, craft beverages to standard recipes, and guide guests through the drink menu.

Responsibilities include greeting guests, maintaining bar setup, taking orders, and upselling drinks while collaborating with staff to ensure a high-quality guest experience. Certification and ability to work in a fast-paced setting are essential.

Qualifications

• Engaging and welcoming personality.
• Open availability.
• Current bartenders’ certification or license.
• Knowledge of mixology trends.
• 2-4 years bartender experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Greet guests and guide them to beverage options.
• Maintain proper bar setup and stock.
• Describe menu and upsell drinks.
• Take accurate orders and confirm special requests.
• Mix, garnish, and present drinks per recipes.
• Input orders into POS and manage tabs.
• Stock and store beverages and garnishes.
• Collaborate with servers and kitchen staff.
• Ensure guest satisfaction and resolve concerns.

Skills

Engaging personality

Open availability

Bartender certification

Mixology knowledge

Sales ability

2-4 years bartender experience

Wine knowledge

Beer knowledge

Cocktails knowledge

Spirits knowledge

Working under pressure

Communication skills

Education

Bartender certification

Tools

POS system

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hand-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you’ll join a culture that values growth, teamwork, and professionalism. Whether you’re in guest services, food and beverage, housekeeping, or spa and wellness, you’ll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you’re passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career.

What you will have an opportunity to do

We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
• Any additional tasks assigned by management.

What are we looking for

• Someone with an engaging and welcoming personality
• Must have open availability
• Current bartenders’ certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Someone who is descriptive and can sale
• Someone with 2-4 years of bartender experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation

$7.50 - $7.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.