AM Server - Part Time

BENCHMARK; Excelsior Springs (MO); On-site; USD 12,000 - 14,000; Full time

Job summary

The Elms Hotel & Spa, part of Pyramid Global Hospitality in Excelsior Springs, MO, is seeking a motivated Restaurant Server. You will greet guests, present menus, take orders, and ensure a seamless dining experience in a fast-paced setting.

Ideal candidates have 2–4 years of food service, knowledge of wine and spirits, and excellent communication. Flexible weekends/holidays required; training provided and growth opportunities within our people-first culture.

Qualifications

• 2–4 years of food service experience required.
• Excellent communication skills and guest-focused service.
• Knowledge of wine, beer, cocktails and spirits preferred.

Responsibilities

• Greet guests and present menus, taking accurate orders.
• Ensure tables are clean and ready for guests.
• Collaborate with kitchen and bar staff to deliver timely service.
• Process payments and finalize guest experience with accuracy.

Skills

Food service experience

Communication skills

Guest-focused

Sales ability

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Wine knowledge

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.What you will have an opportunity to do:We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Prepare the restaurant pre-shift for the service aheadGreet guests as they arrive or move about the restaurantGuide guests on their culinary journey through descriptive selling of the menuBe accurate in your order taking, confirming all special requestsBe the master of the menu, understanding the details to enhance the conversationWork collaboratively with other restaurant servers and kitchen/bar staffAssist guests who have concerns to guide them to a resolution that leaves them happyFinalize the experience through timely and accurate bill presentationWhat are we looking for?Someone with flexible availability including weekends and holidaysSomeone with an engaging and welcoming personalitySomeone who is descriptive and can saleSomeone with 2-4 years of food service experienceSomeone with knowledge of wine, beer, cocktails, and spiritsSomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsCompensation:$9.50-$9.50Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.