Bartender - catalina kitchen (Part Time)

Terranea-Resorts; Rancho Palos Verdes (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) plan with company match

Paid Time Off

Sick time

Job summary

Terranea-Resorts in Rancho Palos Verdes, CA is seeking an enthusiastic bartender to craft cocktails and serve guests at the resort bar. You will set up the bar, prepare garnishes, and ensure accurate beverage service with precise measurements.

We value knowledge of cocktails, wines, and beers, strong communication, and the ability to thrive in a fast-paced environment. Join our team and provide an exceptional guest experience while adhering to safety and quality standards.

Qualifications

• High School Diploma or GED.
• Some College experience or Degree Preferred.
• Must be RBS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card and become certified within 30 days of hire.
• Previous bartending experience in a professional setting is required.

Responsibilities

• Serve food courses and alcoholic beverages to guests sitting at the bar.
• Set up bar and bar area according to resort standards.
• Cut fruit and prepare garnishes as set by resort standards for service.
• Consistently keep the bar area organized and clean.
• Know all specialty cocktail ingredients and garnishes.
• Participate in updated training for the bar and menu items.
• Follow pouring procedures with a jigger for accurate measurements; no deviations.
• Notify Supervisors of shortages or out-of-stock items.
• Have knowledge of draft beer systems and keg changes.
• Answer questions on menu selections and drinks to servers and guests.
• Communicate with kitchen regarding menu questions and order length.
• Record all transactions in MICROS at time of order.
• Check in with guests to ensure satisfaction with each course/drink.
• Maintain cleanliness of work areas and glassware.
• Complete closing duties and restock items to par levels.
• Present accurate checks and process payments.
• Ensure uniform and professional appearance.
• Welcome guests according to resort standards and anticipate needs.
• Develop positive working relationships and support team goals.
• Move/lift items as needed; handle up to 25 pounds.
• Adhere to policies and communicate clearly with peers and management.
• Be courteous to guests and coworkers; uphold harassment policies.
• Maintain knowledge of liquor brands, beers, and garnishes.

Skills

English proficiency

Customer service

Cocktail knowledge

Communication skills

Multitasking

Team player

Physical stamina

Professional appearance

Education

High School Diploma/GED

Some College preferred

RBS certification within 30 days

Food Handlers certification within 30 days

Job description

Overview

• Preparing all alcoholic or non-alcoholic beverages for guests
• Assessing bar customer needs and preferences and be able to make personalized recommendations
• Stock and maintain bar area to resort and health department standards
• Provide an exceptional and memorable guest experience
• Participate in ongoing training for professional development

Responsibilities

• Serve food courses and alcoholic beverages to guests sitting at the bar
• Set up bar and bar area according to resort standards
• Cut fruit and prepare garnishes as set by resort standards for service
• Consistently keep the bar area organized and clean
• Know all specialty cocktail ingredients and garnishes
• Participate in updated training for the bar and menu items
• Be able to follow pouring procedures appropriately; all drink recipes must utilize a jigger for accurate measurement; no deviation from the recipes are allowed.
• Notify Supervisors immediately of any product shortages or out-of-stock items
• Have a working knowledge of draft beer systems and how to properly change a keg
• Answer questions on menu selections and drinks to servers and guests
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
• Record all transactions in MICROS system at time of order accurately
• Check in with guests to ensure satisfaction with each food course and/or beverages
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items to set par levels, turning off lights, etc.
• Present physical and accurate check to guests and process payments
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to resort standards
• Anticipate and address guests` service needs
• Speak with others using a clear and professional language
• Develop and maintain positive working relationships with others and support your team to reach common goals
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Thank guests with genuine appreciation
• Perform other reasonable job duties as requested by Supervisors
• Able to assist Supervisors with inventory
• Notify manager or supervisor in a timely manner with suspicious ID cards and/or intoxicated guests
• Proper cash handling of banks
• Timely transfer of checks for guests being moved to a different section
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by Resort policy
• Be courteous to all guests and coworkers
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at their respective outlet

Additional Duties & Responsibilities:

• Adhere to departmental and resort policies and procedures
• Perform related duties as required or instructed
• Be responsible for the cleanliness of designated work area as well as the general property
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately

Qualifications

• Energetic, enthusiastic and motivated individual
• Must be able to speak, comprehend, read, and write English
• Must have strong communication skills
• Ability to implement and uphold service standards
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Ability to work well in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time
• Must have knowledge of classic cocktails, wines, spirits and beers
• Ability to work under variable temperature conditions

Experience, Education, & Licensure:

• High School Diploma or GED
• Some College experience or Degree Preferred
• Must be RBS certified or become certified within 30 days of hire
• Must have a current Food Handlers card become certified within 30 days of hire
• Previous bartending experience in a professional setting is required

Compensation:

Base Pay Start Rate: $16.90/Hr. + Tips!

We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!