Bartender - Casino Service

Mohegan Sun; Montville (CT); On-site; USD 38,000 - 56,000; Full time

Job summary

Mohegan Sun in Montville, CT is seeking an experienced bartender to prepare beverages for guests and Beverage Servers, following department policies and service steps. The role requires prior bartending experience and thorough knowledge of drinks, garnishes, and service protocols.

Responsibilities include handling POS transactions, upselling, maintaining bar cleanliness, and ensuring compliance with liquor laws while delivering friendly, professional guest service.

Qualifications

• Previous bartending experience.
• Knowledge of state liquor laws and responsible alcohol service.
• Strong communication and customer service skills.
• Ability to upsell and use endorsements.
• POS familiarity and basic cashiering knowledge.

Responsibilities

• Fills drink orders per recipes and standards.
• Operates POS terminal and handles cashiering functions.
• Adheres to state liquor laws including identification procedures and safe service.
• Upsells products and uses endorsements at appropriate service opportunities.
• Sets up and breaks down assigned bar per SOP.
• Maintains sanitation and safety standards in assigned work areas.
• Interacts with customers in a friendly and professional manner.
• Maintains proper par levels of beverage products, supplies and glasses.
• Keeps garnishes, glassware and overall bar cleanliness.
• Communicates to management on inventory and maintenance needs.

Skills

Bartending

Upselling

Customer service

POS systems

Sanitation

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Position Summary:

This position is responsible for preparing alcoholic and non-alcoholic beverages for guests and/or Beverage Servers in accordance with department policies, procedures and steps of service.

Primary Duties and Responsibilities** :** includes but not limited to:

• Fills drink orders per the Beverage department's recipes and standards
• Uses point of sale terminal and completes other cashiering functions
• Consistently applies knowledge of state liquor laws including, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
• Actively up-sells products and uses endorsements at all appropriate service opportunities
• Sets-up and breaks down assigned bar in accordance with department policies and procedures
• Maintains sanitation and safety standards in assigned work areas

Secondary Duties and Responsibilities:

• Interacts with customers in a friendly and professional manner
• Maintains proper par levels of beverage products, supplies and glasses
• Maintains garnishes, glassware and overall cleanliness of bars
• Communicates to management on inventory and maintenance needs

Minimum Education and Qualifications:

• Previous bartending experience

Competencies:

• Good written and verbal communication skills
• Intermediate knowledge of spirits, beers, wines and beverage service techniques
• Thorough knowledge of ice handling procedures as well as health and sanitation guidelines
• Ability to maintain a clean, well-stocked bar efficiently and effectively
• Excellent working knowledge of drinks, recipes and use of endorsements at appropriate service opportunities
• Proficiency in the call order system
• Excellent knowledge of the overall property and gaming floor
• Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Training Requirements:

• Outlet -specific standard operating procedures
• SMART alcohol awareness
• Point of sale system training

Physical Demands and Work Environment:

• Must be able to lift up to 50 lbs.
• Must be able to bend and stand for entire shift
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.