Bartender - Big E's Sports Grill Downtown GR

Suburban Inns; Grand Rapids (MI); On-site; USD 11,000 - 28,000; Part time

Benefits offered by this job

Hotel and restaurant discounts

Earned Paid Time Off for ALL Team Mem­

Health insurance for full time Team

Flexible schedules

Holiday Pay

8 hours of paid volunteer time per yea

Advancement and professional growth

100% paid maternity/paternity or adopt

EAP through Pine Rest

Job summary

Suburban Inns’ Big E’s is a fast-paced bar environment where you will mix and serve beverages while maintaining high standards of service. This role offers flexible shifts and opportunities for growth in a hospitality-focused team.

As a bartender, you will handle drink preparation, guest interaction, and cash handling in a dynamic venue with a strong emphasis on guest satisfaction and compliance with local regulations.

Qualifications

• Ability to interpret information and perform arithmetic calculations.
• Good communication skills and customer service mindset.

Responsibilities

• Greet guests warmly and take drink and food orders.
• Verify age with ID for alcohol service.
• Prepare drinks and garnishes following recipes.
• Stock bar supplies and maintain cleanliness.
• Process payments and reconcile cash.
• Follow safety and health standards at all times.

Skills

Arithmetic skills

Good communication

Customer service

Job description

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.Come join the best team in the Food and Beverage and the Hospitality Industries!

Bartender

*Shifts: 2nd, part-time to full-time

* Wage: Starting at $6/hour based on experience, plus tips

* Position canbe usedas a paid internship

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoptionleave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As a bartender you would be responsible for the mixing and service of all types of beverages according to standards, as well as taking food orders. Alcoholic beverage service must be done responsibly and according to the law, while following local health department standards, Suburban Inns/Big E’s standards, and Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Ensure all guests requesting alcohol have proper ID and are over 21 years of age
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
• Inspect bar prior to shift for adequate supplies
• Prepare garnishes, set up mixers, and pre-mixed drinks following safety procedures
• Stock glasses, liquors, beers, and wines
• Follow setup procedure (well, ice, garnishes) upon opening the bar
• Mix, prepare, and serve drinks according to the make recipes
• Collect payment for all checks to be closed
• Responsible for cash drawer reconciliation
• Ensure all orders are rung into POS system prior to making
• Run and cash out keno tickets
• Responsible for keno cash drawer reconciliation
• Maintain and clean bar area and equipment
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
• Request supplies as needed
• Clean and close down the bar at the end of the night according to procedures
• Help with monthly cleaning and routine maintenance of bar equipment
• Follow proper to-go order guidelines
• Follow all Suburban Inns processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and /or perform arithmetic functions. Good communication skills

Formal Education and Job-Related Experience:None

License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (may be completed upon hire)

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position does not require travel to other Suburban Inns properties or other locations. Work is completed on property.

Uniform and Appearance Guidelines:

Uniform: Uniform shirt and name tag provided. Suburban Inns approved blue jeans (see Uniform Policy) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.