Position Summary
Bartender job at Norwegian Cruise Line Holdings. Abroad.
Responsibilities
- Provide beverage service in accordance with Company standards while incorporating excellent sales techniques to generate revenue for the Bar Department.
- Supervise the Bar Waiters and other personnel assigned to their particular bar area.
- Maintain inventory levels, cleanliness and organization for assigned bar.
- Assist in achieving departmental guest satisfaction targets for Bar and Lounge Service and Drink Quality.
- Assist in achieving departmental revenue targets for the Bar Department.
- Assist in achieving department cost of sales targets for the Bar Department.
- Ensure back bar set up and beverage displays are according to Company guidelines.
- Ensure company policy regarding drink age is always followed.
- Prepare drinks according to standard recipes.
- Keep work area neat, clean and organized at all times; uphold USPH, SEMS, CPH, UPKH regulations.
- Account for food and beverage sales in the POS terminal.
- Conduct inventory at end of each voyage; account for product overages and shortages.
- Follow Safety and Environmental Protection Policy, SEMS, and appropriate policies.
- Perform other related duties as assigned or directed.
- Omission of specific duties does not preclude the supervisor from assigning duties logically related to the position.
Qualifications
- Minimum one year of experience as a Bartender for a large cruise ship or high-volume luxury hotel or resort.
- Minimum one year of experience working in a high-volume bar operation.
- Minimum one year of experience with maintaining bar inventories.
- Basic to Intermediate knowledge of point of sales systems.
- Intermediate to Advanced ability to read, write and effectively communicate in English; other languages preferred.
- Intermediate to Advanced Typing and Computer software Skills: Microsoft Word & Excel, PowerPoint, Outlook, IBM AS400, Fidelio, Micros.
Education
- High school diploma or foreign equivalent.
- Completion of an accredited Bartender Certification Program from a recognized educational institution.
Attributes
- Proactive, Team Player, Problem Solver.
- Passionate about hospitality and customer service driven.
- Must have a professional appearance and good hygiene.
- Respect for all co-workers and guests.
- Pride in your work by creating positive energy, excitement and fun.
- Able to work 7 days a week; demonstrate positive behaviors; smiling, polite and courteous.
- Able to develop a camaraderie with team members.
- Ability to live in close quarters, share limited space with other cabin-mates.
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.