Bartender Assistant | Pilina | Casual

AccorHotel; Wailea-Makena (HI); On-site; USD 2,755,200 - 3,581,760; Full time

Benefits offered by this job

Medical, Vision and Dental benefits

401(k) plan

Duty meal for shifts over 6 hours

Food & Beverage discount at FairmontKe

Wellness offerings

Employee hotel rates worldwide

Academies learning programs

Career growth within property and Glob

CSR activities

Job summary

Fairmont Kea Lani in Maui is seeking a Bartender Assistant to support the lobby lounge, Pilina, connecting guests to cuisine and beverages inspired by our island culture. Provide impeccable service and ensure high bar standards.

Knowledge of beverages and mixology, attention to detail, and strong organizational skills are essential. This role offers an hourly rate of $22.60 and opportunities for growth within the property.

Qualifications

• Must be able to speak, read, write and understand English.
• Good communication skills, both verbal and written.
• Ability to read and write to facilitate communication.
• Service-oriented with ability to communicate with all levels of authority.
• Basic computational ability.
• Computer skills including Microsoft Word, Excel, and e-mail.
• Basic beverage knowledge (wines, liquor, beer and classic cocktails).
• Ability to multi-task, stay organized, and be detail-oriented in a fast-paced, high-volume environment.
• Ability to work independently and prioritize tasks.
• Superior guest service skills and strong team player.

Responsibilities

• Provide beverage service within Fairmont standards.
• Adhere to daily checklists and duties.
• Prepare for bar service, including stocking liquor, beer and wine.
• Create storeroom requisitions and stock bars and service stations.
• Prepare garnishes, syrups, fresh juices, and other prep for daily service.
• Use culinary skills to prepare garnishes, infusions, syrups, and other elements for cocktails.
• Maintain an organized inventory of bar ingredients, spirits, and supplies; manage ordering and replenishment as needed.
• Ensure items are fresh and of high quality.
• Set up bar and service stations with necessary equipment and replenish supplies.
• Maintain glassware supplies by washing and polishing as required.
• Deliver high-quality products and engaging service to create an exceptional F&B experience.
• Keep bar area clean and equipment functional.
• Manage recycling and proper disposal of bottles and waste.
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all F&B venues on property.
• Adhere to Hawaii health standards for food handling.
• Organize time to complete side work according to shift demand.
• Maintain an aloha spirit with engaging, personalized, timely, and efficient service.
• Focus on guest needs while remaining calm and courteous.

Skills

English proficiency

Communication skills

multitasking

Education

High School diploma or equivalent

TB clearance

Maui County liquor card

Food Safety or ServSafe certification

Tools

Microsoft Word

Excel

Job description

Overview

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on Wailea’s Polo Beach, this oceanfront property defines Hawaiian luxury with a spa, island-inspired cuisine, and authentic cultural experiences.

Our team provides opportunities to learn and grow in both personal and professional development while living in a place you love.

What is in it for you

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits such as basic insurance, TDI and Long-Term Disability for regular full-time and part-time employees
• 401(k)
• One complimentary duty meal for all employees who work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness offerings
• Employee benefit card offering discounted rates worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within the property and across the world
• Contribute to Corporate Social Responsibility activities

Position

As a Bartender Assistant in our lobby lounge, Pilina, you will be a hospitality ambassador connecting guests to cuisine and libations inspired by our diverse culture and island home. You will support the bartending team to ensure an impeccable dining experience. Your attention to detail, organizational skills, and passion for mixology will help maintain high standards for our bar operation.

Hourly rate: $22.60

Your responsibilities

Responsible for providing beverage service within Fairmont and Leading Quality Assurance (LQA) standards. Areas of responsibility include:

• Adhere to daily checklists and duties
• Prepare for bar service, including stocking liquor, beer and wine
• Create storeroom requisitions and stock bars and service stations
• Prepare garnishes, syrups, fresh juices, and other prep for daily service
• Use culinary skills to prepare garnishes, infusions, syrups, and other elements for cocktails
• Maintain an organized inventory of bar ingredients, spirits, and supplies; manage ordering and replenishment as needed
• Ensure items are fresh and of high quality
• Set up bar and service stations with necessary equipment and replenish supplies (alcohol, garnishes, ice, dishes, utensils)
• Maintain glassware supplies by washing and polishing as required
• Deliver high-quality products and engaging service to create an exceptional F&B experience
• Keep bar area clean and equipment functional
• Manage recycling and proper disposal of bottles and waste
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all F&B venues on property
• Adhere to the State of Hawaii and Environmental Health standards for food handling
• Organize time to complete side work according to shift demand
• Maintain an aloha spirit with engaging, personalized, timely, and efficient service
• Focus on guest needs while remaining calm and courteous

Your experience and skills

• Must be able to speak, read, write and understand English
• Good communication skills, both verbal and written
• Ability to read and write to facilitate communication
• Service-oriented with ability to communicate with all levels of authority
• Basic computational ability
• Computer skills including Microsoft Word, Excel, and e-mail
• Basic beverage knowledge (wines, liquor, beer and classic cocktails)
• Ability to multi-task, stay organized, and be detail-oriented in a fast-paced, high-volume environment
• Ability to work independently and prioritize tasks
• Superior guest service skills and strong team player
• Maintain a professional working environment and attitude

Education

• High School diploma (or equivalent) and/or vocational training

Experience

• Minimum of one year of food and beverage experience
• Previous culinary or bartender experience is an asset
• Previous experience in customer service or hospitality is preferred
• Basic knowledge of beverages, mixology techniques, and drink recipes

Licenses or Certificates

• TB clearance
• Maui County liquor card
• Food Safety or ServSafe certification

All candidates must be authorized to work in the United States. This position does not offer sponsorship of work visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Diversity & Inclusion

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.

Join our ‘ohana

Visit our website to learn more about living and working for Fairmont Hawai‘i. See the site for details: the text is provided without a live link.

About Accor

Discover a global hospitality group offering brands and opportunities for growth. Your contributions help shape guest experiences, colleagues, and the planet through responsible hospitality.

Hospitality is a work of heart!