Banquet Server

Fairmont; Wailea-Makena (HI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Vision and dental benefits

401(k)

Duty meal for shifts over 6 hours

Beverage discount at Fairmont Kea Lani

Wellness offerings

Accor benefit card

Academies learning programs

Career growth within property

CSR activities

Job summary

Fairmont Kea Lani in Maui, Hawaii seeks a customer-focused team member for our Food & Beverage service team. The role involves serving, clearing, and re-setting tables to Fairmont standards, assisting guests with menu items, and maintaining venue cleanliness.

Weekly duties include set-up and break-down of functions and events. This position offers comprehensive benefits, visa eligibility restrictions noted, and opportunities for growth within the property and Accor network.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Serve, clear and re-set tables in a timely manner, while adhering to Fairmont Hotels and Resorts standards.
• Assist guest regarding menu items in an informative and helpful way.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Ensure that overall cleanliness and maintenance of our venues exceeds expectation.
• Ensure the delivery of excellent service in F&B functions and meeting events.
• Set-up and breakdown of functions and meeting events.

Skills

Guest service

Interpersonal skills

Team player

Under pressure

Education

Hawaii Food Handler's Card

Tuberculosis Certification

Job description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Hourly wage $16.00

What you will be doing:

• Serve, clear and re-set tables in a timely manner, while adhering to Fairmont Hotels and Resorts standards
• Assist guest regarding menu items in an informative and helpful way
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Ensure that overall cleanliness and maintenance of our venues exceeds expectation
• Ensure the delivery of excellent service in F&B functions and meeting events
• Set-up and breakdown of functions and meeting events

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Certifications or Licenses:

• Tuberculosis Certification
• Hawaii Food Handler's Card

Your team and working environment:

• Frequent walking, standing and sitting throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional bending, kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? Discover a world where life pulses with passion!

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani