Bartender - ACL Live

Opry Entertainment Group; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Opry Entertainment Group in Austin, TX seeks an energetic bartender to mix cocktails, pour drinks, and deliver outstanding guest service in a high-volume venue with rich musical history.

You will follow recipes, handle POS and cash, greet guests, upsell, verify IDs, and maintain sanitation and safety during service, with flexibility to work evenings, weekends and holidays. Join a team that values hospitality and memorable experiences.

Qualifications

• High school diploma or equivalent required.
• Previous bartending experience required; high-volume bar preferred.
• POS and cash handling experience required.
• State Alcohol Education Card required upon hire.
• Excellent interpersonal and verbal communication skills.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Greet guests and engage to cultivate regular and repeat business.
• Follow recipes and techniques to prepare drinks.
• Fulfill orders accurately and answer guest questions about menu and entertainment.
• Respond to guest concerns with a professional attitude.
• Ensure responsible alcohol service and verify IDs.
• Operate POS and reconcile cash at end of shift.
• Attend pre-shift meetings and perform opening/closing duties.
• Maintain clean dining and service areas; assist with inventory and rotation.
• Adhere to safety, sanitation, and brand SOPs; report issues.
• Perform other duties as assigned.

Skills

Interpersonal communication

Team player

Verbal communication

Safety-minded

Availability evenings/weekends

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

As a Bartender in our legendary music and entertainment venues, you'll keep the drinks flowing and the energy high. You'll mix cocktails, pour drinks, and deliver exceptional guest service. As the ideal candidate, you're fast, friendly, and focused, understanding that in a venue with this much musical history, every shift is about delivering unforgettable experiences!

• Greet guests with a sincere welcome. Engage in friendly conversations to cultivate regular and repeat business.
• Follow recipes and established techniques to prepare drinks.
• Accurately fulfill orders and assist guests. Respond to guest inquiries regarding the menu, wine list, and entertainment. Suggestively sell and serve menu items, beverages, desserts, etc.
• Proactively address guest needs. Respond to concerns and resolve issues with a professional, positive attitude.
• Ensure responsible alcohol service per local ordinance, alcohol awareness training, and company policies. Request proper ID per company policy.
• Adhere to cash handling policies and procedures, operate POS terminals accurately, handle payments securely, and reconcile financials at the end of the shift.
• Attend pre-shift meetings. Perform defined opening/running/closing duties.
• Maintain clean and orderly dining and service environments during and after service. Bus bar top as needed. Follow sanitation procedures required by health regulatory agencies in both public areas and back of house.
• Assist with inventory, product rotation and date labeling to ensure fresh products are readily available for preparation.
• Model company service basics. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

Requirements

Education

• High school diploma or equivalent required

Experience

• Previous bartending experience required. High-volume bar experience preferred
• POS and cash handling experience required

Knowledge, Skills and Abilities

• Effective interpersonal and verbal communication skills
• Demonstrated team player and self-starter
• Able to deal with intoxicated guests in a positive and safety-minded manner
• Able to work during peak times, including evenings, weekends and holidays, to support business needs

Licenses / Certifications

• State Alcohol Education Card required upon hire

Physical Requirements

Speak and hear to communicate with guests and use both near and distance vision for operating the POS system. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Frequently climb stairs throughout the venue. Regularly lift and carry up to 50 lbs., and occasionally sit, kneel, bend, and reach. Manual dexterity for tasks such as using a computer.

Working Conditions

Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.

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