Bartender

Hook & Reel | Snellville, GA; Snellville (GA); On-site; USD 17,000 - 30,000; Full time

Job summary

Hook & Reel in Snellville, GA is seeking a personable Bartender to help deliver an upbeat Cajun dining experience. You will interact with guests, answer questions about the menu and brand, and craft both alcoholic and non-alcoholic beverages to a consistent standard.

The role requires 1+ years of bartending, valid state-mandated food and alcohol handler certifications, and the ability to work evenings, weekends, and holidays in a lively setting. Flexible shifts may be available.

Qualifications

• Minimum 1 year of bartending experience.
• Certifications required as listed in Essential Functions.
• Ability to work under pressure in a fast-paced setting.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Answer questions about the menu and Hook & Reel brand.
• Provide accurate information on menu, pricing, hours, promotions, and policies.
• Craft drinks consistently to ensure quality for all guests, both alcoholic and non-alcoholic.
• Assist with side work and opening/closing tasks.
• Keep the bar clean and organized to maintain clear sightlines.
• Ensure guest satisfaction by checking in throughout the dining experience.

Skills

Bartending

Customer service

Communication

Education

State-Mandated Food Handlers Certification

State-Mandated Alcohol Handlers Certification

Tools

POS systems

Job description

Join Hook & Reel, one of the most established Cajun Seafood restaurant brands in the U.S! Inspired by the fiery flavors of Cajun home cooking, Hook & Reel is redefining the scene by bringing the backyard boil traditions to your table with a little extra flair. It's always about good food, great company, and plenty of laughs. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At Hook & Reel, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bartender at Hook & Reel, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.

• Answer guest questions regarding the menu and Hook & Reel brand.

• Provide accurate information regarding menu, pricing, hours, promotions, and policies.

• Consistently create drinks to make sure that each guest receives the same quality of beverage both alcoholic and non-alcoholic.

• Assist with side work and opening/closing tasks.

• Clean and organize the bar to ensure that sightlines remain clear.

• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.

• Inform management of special requests or guest concerns.

• Maintain a positive, energetic, and hospitality-focused attitude at all times.

• Multi-task and balance between bar and dining room orders.

• Demonstrate knowledge of classic cocktails in order to properly execute guests' drink orders.

• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.

• Thank guests as they leave and invite them to return.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8-10 hours per shift).

• Ability to lift and carry up to 25-50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of bartending experience.

• Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards (where applicable).

• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards (where applicable).

• Point-of-Sale systems experience preferred.

• Strong communication and a passion for delivering world-class service at every touchpoint.

• Work well under pressure.