Bartender

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Free employee parking

Growth opportunities

People-first culture

Job summary

Heritage Hotels & Resorts, Inc. in Santa Fe, NM seeks a Bartender to craft high-quality beverages and deliver memorable guest experiences. You will balance speed, precision, and genuine hospitality while maintaining safety and regulatory standards in a bustling bar and lounge setting.

Ideal candidates bring strong customer service, knowledge of cocktails, and the ability to stand for long shifts. The company offers competitive pay, benefits, and employee discounts across Heritage hotels,

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong multitasking abilities in fast-paced environments.
• High attention to detail and commitment to service excellence.
• Positive attitude and willingness to learn.
• Strong customer service and problem-solving skills.

Responsibilities

• Prepare and serve beverages for bar guests and dining service.
• Deliver warm, professional, and seamless guest experiences.
• Greet guests promptly and create a welcoming bar environment.
• Maintain proper alcohol service standards and verify guest identification.
• Accurately handle cash and credit transactions and complete tip reporting.
• Maintain cleanliness and organization of bar and lounge areas.
• Manage bar inventory, restocking, and storage of supplies.
• Resolve guest concerns promptly and professionally.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Skills

Excellent verbal communication

Interpersonal skills

Multitasking in fast-paced env.

Attention to detail

Customer service & problem-solving

Education

High school diploma or equivalent

Tools

Food Handler Certification

Alcohol Server Certification

Job description

Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you’re passionate about hospitality and love creating unforgettable guest experiences, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a Bartender who understands that every interaction at the bar is an opportunity to create an experience that guests remember long after they leave. In this role, you are not just preparing beverages, you are crafting moments through expertise, energy, and genuine connection. Your ability to balance speed with precision, personality with professionalism, and creativity with consistency sets the tone for the entire bar environment. This role matters because the bar is often the heartbeat of the guest experience, where atmosphere, service, and product come together in real time. By delivering high quality beverages, engaging guests with confidence and care, and upholding safety and regulatory standards, the Bartender plays a critical role in driving guest satisfaction, building loyalty, and elevating the overall experience.

What You’ll Do

• Prepare and serve beverages for bar guests and dining service.
• Deliver warm, professional, and seamless guest experiences.
• Greet guests promptly and create a welcoming bar environment.
• Maintain proper alcohol service standards and verify guest identification.
• Accurately handle cash and credit transactions and complete tip reporting.
• Maintain cleanliness and organization of bar and lounge areas.
• Manage bar inventory, restocking, and storage of supplies.
• Resolve guest concerns promptly and professionally.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa, and retail!
• Free employee parking!
• Growth and development opportunities!
• Supportive, people-first culture rooted in New Mexico pride and community!

Requirements

• Excellent verbal communication and interpersonal skills.
• Strong multitasking abilities in fast-paced environments.
• Commitment to maintaining a clean and organized bar.
• High attention to detail and commitment to service excellence.
• Positive attitude and willingness to learn.
• Strong customer service and problem-solving skills.
• Working knowledge of beverage preparation and responsible alcohol service practices.
• High school diploma or equivalent required.
• High-volume and/or fine dining experience preferred.
• Strong knowledge of classic cocktails, spirits, beer & wine.
• Current New Mexico Food Handler Certification and Alcohol Server Certification required.
• Ability to stand for extended periods and lift, carry, push, and pull 30+ pounds.
• Flexible availability including nights, weekends, and holidays.