Bartender

ArtPride New Jersey; Princeton (NJ); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid sick leave

Bereavement leave

Holiday pay

403(b) retirement plan

Discounted tickets

Free parking

Job summary

McCarter Theatre Center in Princeton is seeking service-oriented bartenders to elevate our concessions experience during performances and events. You will provide beverage and food service with a warm, welcoming atmosphere throughout shifts.

The role requires bartending experience, knowledge of drinks, and strong customer-service skills. Benefits include paid training, tips, and opportunities to participate in arts events at the theater.

Qualifications

• Demonstrated bartending experience with beverage crafting skills.
• Knowledge of beer, wine, and spirits; familiar with cocktails.
• Diplomacy, interpersonal and teamwork skills with customers and colleagues.
• Ability to perform well in high-pressure environments and make quick decisions.
• Proficiency with POS systems, including Toast; adaptable to others.

Responsibilities

• Ensure an exceptional customer experience across multiple bar areas.
• Prepare and serve drinks according to quality specifications.
• Maintain cleanliness and safety standards; uphold health code procedures.
• Address guest concerns to guarantee a memorable theater experience.
• Monitor stock of concessions, food items, beer and wine; restock as needed.
• Maintain a cash drawer and follow cash-handling safety protocols.

Skills

Bartending

Cocktails knowledge

POS systems

Customer service

Communication

Teamwork

High-pressure

Background check

Tools

Toast POS

Job description

McCarter Theatre Center is seeking service-oriented Bartenders to elevate our patrons' concessions experience. Bartenders are essential members of McCarter's Front of House Team, playing a crucial role in enhancing the experience of our patrons by providing exceptional beverage and food service during our performances and special events. As hospitality ambassadors of McCarter, Bartenders help create a warm, efficient, and welcoming atmosphere from the moment the bar opens through final call.

Duties and Responsibilities

ESSENTIAL FUNCTIONS & DUTIES

• Ensure an exceptional customer experience and maintain a welcoming atmosphere across our multiple bar areas located within our two theaters.
• Prepare and serve drinks according to quality specifications, maintaining consistency in every beverage served.
• Uphold strict cleanliness and safety standards at all times, especially with regard to sanitation and health code procedures, to create a safe environment for both staff and patrons.
• Proactively address any guest concerns or issues on the spot to guarantee a memorable theater experience for all patrons.
• Monitor and restock concession supplies, food items (e.g. candies, pre-packaged snacks, baked goods), beer and wine inventory throughout and after each shift to ensure availability for patrons.
• Maintain an accurate cash drawer and follow cash-handling safety protocols to safeguard against errors or discrepancies.
• Identify and handle intoxicated patrons or those exhibiting disorderly conduct to ensure responsible alcohol service, promptly notifying Front of House supervision as needed.
• Check identification for anyone who appears to be youthful and possibly under the age of 21, refusing service to individuals who do not meet legal requirements.
• Adhere to New Jersey laws governing alcohol service and bartender liability.
• Demonstrate quick and efficient problem-solving skills to address issues related to food and beverage quality, inventory management, staffing, equipment malfunctions or other challenges that may arise during a shift.
• Participate in and complete required paid training, including food safety, anti-choking training, and TIPS certification or renewal.
• Prioritize safe working practices while embodying McCarter's safety and community expectations policies to maintain a secure environment for all staff, patrons, and others.
• Engage in the ongoing work of fostering an equitable and inclusive environment at McCarter. Actively seek ways to improve work practices to ensure greater accessibility, representation, and belonging for all, while upholding and exhibiting our stated values of “justice and joy, beauty and belonging.”

Requirements

QUALIFICATIONS

• Demonstrated experience in bartending or as a barista with proficiency in crafting and serving beverages to patrons.
• Thorough knowledge of a variety of alcoholic beverages, including beer, wine and spirits, as well as familiarity with common cocktail menus and mixology techniques.
• Exceptional diplomacy, interpersonal and teamwork skills, with a proven track record of building and nurturing relationships with customers and colleagues alike.
• Ability to thrive in high-pressure environments, making swift decisions and solving problems effectively while maintaining composure.
• Proficiency in using point-of-sale (POS) systems, such as Toast, and a willingness to adapt to other POS platforms as needed.
• Dedication to providing superior customer service, with a warm and welcoming demeanor that fosters a positive experience for all patrons.
• Excellent verbal communication skills, enabling clear and effective interaction with customers and team members.
• A collaborative mindset, with the ability to work harmoniously with individuals from diverse backgrounds, personalities, and work styles, always approaching challenges with optimism, civility, and a solutions-oriented approach.
• Position requires a valid background screening to be on file prior to start.

PREFERRED QUALIFICATIONS

• Ability to communicate in other languages (e.g. ASL and multilingual)
• Current CPR & First Aid certification
• An enthusiasm for the performing arts, with particular interest in supporting and elevating the work of global artists across many disciplines

COMPENSATION & BENEFITS: $19.00/hr base plus pooled tips; opportunity for premium rates when working designated events; paid sick and bereavement leave; staff holiday pay; access to participate in a 403(b) retirement plan; complimentary and discounted tickets; institutional professional development opportunities; free parking within walking distance, and additional perks.

ArtPride New Jersey Foundation
432 High Street
Burlington, NJ 08016