BARTENDER

Stonebridge; Ocean City (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) matching

PTO

Tuition aid

Job summary

Stonebridge in Ocean City, Maryland, is looking for a Bartender who will be responsible for greeting customers, taking orders, and preparing drinks. The ideal candidate will have experience in bartending and excellent customer service skills.

Requirements include a high school diploma, bartending school or equivalent course, and the ability to handle cash transactions accurately. Comprehensive benefits are provided, including medical, dental, and more.

Qualifications

• High school diploma or GED; bartending experience preferred.
• Knowledge of drink preparation methods.
• Ability to perform basic math functions.

Responsibilities

• Greet guests and take drink/food orders.
• Mix ingredients and prepare cocktails.
• Complete transactions accurately and efficiently.

Skills

Customer service

Bartending techniques

Cash handling

Inventory management

Education

High school diploma or GED

Bartender school or course

Tools

POS system

Alcohol serving certification

Job description

City, State: Ocean City, Maryland

The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn guests’ name and use them to address them. Remember regular guests’ favorite drinks.
• Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service and guest satisfaction.
• Thoroughly and correctly set up the bar prior to opening; make sure the bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Complete necessary side‑work as per schedule, including stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Be knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Answer guests’ questions regarding such with confidence and accuracy.
• Utilize suggestive selling techniques to increase check averages.
• Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
• Adhere to all local and national liquor laws.
• Check guest orders prior to serving to ensure appearance, temperature and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take order accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
• Follow prescribed procedures in serving liquor.
• Be knowledgeable about the computer system to handle all guest transactions.
• Pre‑buss and buss all tables per standards and prepare for future customers.
• Attend meetings/training as required by management.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Maintain regular attendance, be consistently on time, and observe prescribed work, break and meal periods in compliance with standards.
• Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
• Perform any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

Desired Competencies, Work Skills, And Knowledge

Quality of Work

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Productivity Standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Excellent Customer Service Skills

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Initiative

• Asks for and offers help when needed.
• Includes appropriate people in decision‑making.

Accountability

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Is reliable regarding task completion and follow up.

Education and Experience Requirements

A high school diploma or GED; and/or experience in a hotel or related field preferred. Completion of Bartender school or course preferred. Minimum of one year of bartending experience preferred. Must complete and maintain up‑to‑date alcohol serving class, such as TIPS or other state approved classes.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Ability to interpret and perform basic math functions.
• Ability to interpret and perform basic computer and POS system functions.

Work Environment

Most work is conducted in an environment with temperature control and natural and artificial light. There could be frequent exposure to the outdoors.

Physical Demands

• Must be able to stand and/or walk for long periods of time.
• Must be able to lift up to 50 lbs. on a regular basis.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.