“It all began in my kitchen” – Sarabeth
Sarabeth’s began as a tiny bakery‑kitchen in 1981 where Sarabeth Levine sold her preserves and baked goods. Quickly gaining popularity, the store began to serve breakfast and lunch, along with the original preserves and baked goods that landed Sarabeth’s on the map.
Today, Sarabeth’s has four locations in Manhattan and several others around the world. Renowned for our popular brunch, we have also become well admired for our take on contemporary American cuisine at dinner, lively happy hours, and private events. We take great pride in creating a memorable experience for each guest with genuine hospitality and exceptional cuisine.
The Opportunity
Servers are responsible for all aspects of the guest experience at the table, including greetings, menu sales, table maintenance, overall guest satisfaction and happiness, fond farewells and maintain a general command of the food and beverage menu. They will work to provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible.
What You’ll Be Doing
- Explain specials and menu items enthusiastically and demonstrate thorough product knowledge.
- Learn menu, POS, policies, and procedures and be able to execute accurately.
- Execute tray service, carry three plates, and open wine professionally.
- Follow steps of service, coordinate table maintenance, and practice effective ticketing.
- Setup, shift maintenance, and breakdown of dining room and service areas.
- Commit to learning and executing all organization service standards; five behaviors, hospitality versus service, and steps of service.
- Handle cash accurately.
- Provide friendly, attentive service that makes guests feel well taken care of and inspires them to return.
- Act in the guest’s best interest to establish rapport, build business, and acquire guest loyalty.
- Offer assistance and accommodate guest requests whenever possible.
- Offer a warm farewell and thank you to every guest as they leave the restaurant.
- Notify management immediately of any guest complaint or any interaction that indicates the guest is not 100% happy.
- Sell wine and beverages through proactive offering and product knowledge.
Requirements
- A minimum of 3 years of service experience in a well‑rated restaurant.
- Excellent communication skills with guests, team members, and management.
- The ability to multi‑task and prioritize while remaining calm and professional in a fast‑paced environment.
- Understanding of hygiene and safety rules.
- Ability to perform the physical requirements of the job, including lifting up to 40 pounds and standing for the duration of the shift.
- Ability to speak and read English.
- Commitment to maintaining availability that aligns with the needs of the business.
Sarabeth’s is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: Minimum Wage