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Bartender

Janko Hospitality

Milwaukee (WI)

On-site

USD 10,000 - 60,000

Part time

6 days ago
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Job summary

A leading hospitality company is looking for a Bartender for their location in Milwaukee. The role involves preparing a diverse selection of beverages and ensuring customer satisfaction in a fast-paced environment. Ideal candidates should possess excellent customer service skills and previous experience in the hospitality industry.

Benefits

Competitive compensation package
401K with matching
Paid time off from Day 1
Hotel discounts at locations worldwide

Qualifications

  • High School Diploma, GED or equivalent work experience required.
  • Previous customer service or hotel experience required.
  • Excellent communication and customer service skills.

Responsibilities

  • Prepare and serve cocktails, wine, beer, and other beverages.
  • Interact with guests to ensure an outstanding experience.
  • Set up the bar and maintain cleanliness.

Skills

Customer Service
Multitasking
Communication

Education

High School Diploma or GED

Tools

MICROS system

Job description

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This range is provided by Janko Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Reports to: AGM

Department: Food & Beverage

Who We Are

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company . Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

Benefits

  • Competitive compensation package
  • Full benefits package, including 401K with matching and paid time off from Day 1
  • Growth company focused on expansion through strategic acquisition and development
  • Hotel discounts at locations worldwide.


Job Description

The Bartender at Hyatt Place Milwaukee Downtown plays a pivotal role in delivering exceptional service to our guests by preparing and serving a variety of beverages, including cocktails, beer, and wine, in a welcoming and hospitable environment. This position requires a commitment to ensuring superior guest satisfaction while maintaining operational efficiency and promoting sales.

Essential Duties And Responsibilities

  • Availability & Flexibility: Able to work rotating shifts, including weekends, nights, and overtime as needed.
  • Beverage Preparation: Prepare and serve cocktails, wine, beer, and other beverages according to established recipes and standards.
  • Guest Interaction: Take guest orders, provide recommendations, and upselling products to maximize sales opportunities. Create personalized suggestions based on guest preferences.
  • Menu Knowledge: Possess a thorough understanding of the menu, including all food and drink items, to assist guests and make informed suggestions.
  • Espresso & Starbucks Beverages: Operate the espresso machine and prepare all Starbucks beverages in accordance with standard recipes.
  • Customer Service Excellence: Interact with guests in a courteous and friendly manner, ensuring an outstanding guest experience.
  • Bar Setup & Cleanliness: Set up the bar, including liquor, glasses, silverware, ice, and garnishes. Maintain cleanliness of bar areas and perform general sanitation duties.
  • Order Entry: Accurately enter orders into the MICROS system for proper reporting and order tracking.
  • Cash Handling: Count and verify cash bank at the beginning and end of each shift.
  • Inventory Management: Report missing or low-stock items to the F&B team to ensure consistency in stock levels.
  • Feedback & Resolution: Regularly check on guests to gather feedback on their experience and resolve any concerns promptly.
  • Side Work: Complete side work at the end of each shift and communicate any issues to F&B leads.
  • Uniform & Appearance: Adhere to the uniform standards and maintain a high level of personal grooming and cleanliness.
  • Safety & Security: Ensure compliance with safety and security policies, including monitoring guest behavior, preventing underage drinking, and addressing intoxication issues.
  • Other Duties: Perform other related duties as assigned by management.
  • Ability to stand and walk for extended periods (up to 90% of the shift).
  • Frequent bending, twisting, reaching, pushing, and pulling.
  • Occasional lifting of supplies (up to 50 lbs).
  • Ability to use a computer, keyboard, printer, and office equipment.
  • Ability to calculate figures such as discounts, taxes, and percentages.
  • Ability to work under pressure in a fast-paced environment.
  • Strong multitasking and organizational skills.
  • Outgoing personality with a passion for customer service and upselling.


Qualifications

  • High School Diploma, GED, or equivalent work experience required.
  • Previous customer service or hotel experience required. Hyatt experience is a plus.
  • Excellent communication and customer service skills.
  • BASSET (Beverage Alcohol Seller and Server) certification preferred.
  • Proficiency in using computer systems such as Micros.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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