Bartender

Hawks Cay Resort; Marathon (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Hawks Cay Resort is seeking a bartender to greet guests, take drink orders, and craft cocktails and beers with precision. You will ensure a courteous service culture, remember regular guests' preferences, and maintain a clean, well-stocked bar prior to opening.

You will also manage inventory, answer menu questions, use the POS system accurately, and participate in ongoing alcohol training to uphold safety and service quality.

Qualifications

• Experience in bartending and guest service.
• Ability to recall regular guests' preferences.
• Knowledge of cocktails and beverage preparation.
• Completion of approved alcohol serving training (e.g., TIPS).

Responsibilities

• Greet customers and take drink/food orders.
• Create and serve beverages including cocktails and beer.
• Assist guests in a courteous, service-oriented manner.
• Set up bar prior to opening and maintain cleanliness.
• Stock and organize liquor, wines, glassware, and garnishes.
• Answer questions about menu items and preparation methods.
• Use suggestive selling to increase check averages.
• Maintain up-to-date alcohol serving training (e.g., TIPS).
• Check orders for appearance and temperature.
• Monitor beverage costs and minimize waste.
• Maintain inventory and requisition supplies.
• Take orders accurately and record in POS.

Skills

Guest service

Attention to detail

Cocktail knowledge

Tools

POS system

Job description

Responsibilities

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Physical Requirements

• Physical stamina: Bartenders spend hours on their feet walking and standing while preparing drinks and serving customers.
• Physical strength: Bartenders should be able to lift and carry heavy cases of liquor, beer, and other bar supplies—cases that often weigh up to 50 pounds.
• Good physical condition: Bartenders must be in good physical condition in order to stand comfortably for long periods of time and to lift heavy cases of beverages or kegs of beer.
• Pleasant personality: Because they deal with the public, they must have a pleasant personality.