Bartender

Kpot; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Grand Rapids seeks a friendly Bartender to deliver high-energy service in a busy dining room. You will craft cocktails and non-alcoholic drinks, while guiding guests through the menu and brand standards.

The role emphasizes hospitality, teamwork, and the ability to thrive under pressure in a lively setting, including evenings and weekends. This position requires certification and strong communication with guests and staff.

Qualifications

• 1+ years of bartending experience.
• State-mandated Alcohol Handlers Certification required.
• Point-of-Sale systems experience preferred.

Responsibilities

• Greet guests promptly and warmly.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Consistently create drinks to ensure uniform quality for alcoholic and non-alcoholic beverages.
• Assist with side work and opening/closing tasks.
• Clean and organize the bar to maintain clear sightlines.
• Ensure guest satisfaction by delivering quality service and regular check-ins.
• Inform management of special requests or guest concerns.
• Demonstrate knowledge of classic cocktails to fulfill orders.
• Be a team player and assist other team members as needed.

Skills

Bartending

Customer service

Communication

Multitasking

Tools

POS Systems

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bartender at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Consistently create drinks to make sure that each guest receives the same quality of beverage both alcoholic and non-alcoholic.
• Assist with side work and opening/closing tasks.
• Clean and organize the bar to ensure that sightlines remain clear.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Demonstrate knowledge of classic cocktails in order to properly execute guests’ drink orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of bartending experience.
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.
• Point-of-Sale systems experience preferred.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Work well under pressure.
• Comfortable working around grills and hot cooking surfaces.