Bartender

Kpot; West Springfield (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

KPOT is hiring a bartender to join a fast-paced, guest-focused team. You will greet guests, answer questions, and provide accurate information on the menu, hours, and promotions.

You will craft consistent drinks, manage side tasks, and keep the bar area clean while ensuring guest satisfaction and smooth service throughout the dining experience. Ideal candidates have 1+ years of bartending experience, hold a valid alcohol handler certification, and are comfortable working around grills.

Qualifications

• 1+ years of bartending experience.
• Hold a valid State-Mandated Alcohol Handlers Certification.
• Point-of-Sale (POS) systems experience preferred.
• Strong communication skills and a passion for world-class service.
• Ability to work well under pressure.
• Comfortable around grills and hot cooking surfaces.

Responsibilities

• Greet guests promptly and warmly.
• Answer questions about the menu and KPOT brand.
• Provide information on menu items, pricing, hours, promotions, and policies.
• Prepare drinks consistently, both alcoholic and non-alcoholic.
• Assist with side work and opening/closing tasks.
• Clean and organize the bar to maintain clear sightlines.
• Ensure guest satisfaction by regular check-ins and quality service.
• Inform management of special requests or guest concerns.
• Maintain a positive, energetic hospitality-focused attitude.
• Multi-task between bar and dining room orders.
• Demonstrate knowledge of classic cocktails.
• Be a team player and assist colleagues as needed.
• Thank guests and invite them to return.
• Handle additional duties as assigned.

Skills

Bartending

Customer service

Communication

Teamwork

Handle pressure

Education

State-Mandated Alcohol Handlers Certification

Tools

POS systems

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bartender at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.

• Answer guest questions regarding the menu and KPOT brand.

• Provide accurate information regarding menu, pricing, hours, promotions, and policies.

• Consistently create drinks to make sure that each guest receives the same quality of beverage both alcoholic and non-alcoholic.

• Assist with side work and opening/closing tasks.

• Clean and organize the bar to ensure that sightlines remain clear.

• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.

• Inform management of special requests or guest concerns.

• Maintain a positive, energetic, and hospitality-focused attitude at all times.

• Multi-task and balance between bar and dining room orders.

• Demonstrate knowledge of classic cocktails in order to properly execute guests’ drink orders.

• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.

• Thank guests as they leave and invite them to return.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of bartending experience.

• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.

• Point-of-Sale systems experience preferred.

• Strong communication and a passion for delivering world-class service at every touchpoint.

• Work well under pressure.

• Comfortable working around grills and hot cooking surfaces.