Bartender

Hendler Family Brewing Co.

Foxborough (MA)

On-site

USD 7,671 - 10,926

Part time

14 days+

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Benefits offered by this job

Medical, Dental, Vision coverage

401(k) – Matching after 9 months of employment

Employee discounts

Free food & snacks

Paid time off, Vacation, Sick time, Company holidays

Free case of our beer weekly

Job summary

A local brewery in Foxborough, MA is seeking a part-time Bartender to deliver exceptional customer service and foster a welcoming atmosphere. Responsibilities include preparing and serving beverages, maintaining cleanliness, and collaborating with team members. Applicants should be 21+, have customer service experience, and a passion for craft beer. This position offers a creative environment as the brewery reopens its renovated taproom, providing a unique opportunity to contribute to a growing brand.

Qualifications

Must be 21+ years of age.
Previous experience in a customer service or hospitality role.
Strong team player with a willingness to assist colleagues.

Responsibilities

Deliver exceptional customer service and foster a welcoming atmosphere.
Prepare and serve a variety of beverages, including craft beer.
Maintain a clean, organized, and sanitary work environment.

Skills

Excellent communication skills

Customer service experience

Knowledge of craft beer

Education

Food handler's permit

Alcohol server's permit

Tools

Toast

GrubHub

Job description

Job Title

Bartender

Location

Mass Appeal Draught House & Grille

Status

Part Time

Reports to

General Manager

Salary Range

$6.75 per hour plus tips

Description / Expectations

Hendler Family Brewing Company is reopening its newly renovated taproom at Patriot Place, and we're gearing up for an exciting next chapter. The refreshed space is bigger and better, built to give guests more room to relax, enjoy great beer, and dig into something delicious. We're launching a full kitchen program alongside the reopening—a menu built around elevated New England classics—and we're looking for the right people to help bring it to life. This is a ground‑floor opportunity to help shape something new in a space that's growing, and with a team that genuinely cares about doing things well. HFBC brews will be pouring, the kitchen will be firing, and we need good people to make it all happen. As a Bartender, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere. Your role is pivotal in creating memorable experiences for our guests by providing knowledgeable beer recommendations and ensuring top‑notch service. Your passion for craft beer and dedication to quality service will help drive our mission of honoring tradition and inspired innovation!

Essential Functions and Duties

Customer Service and Guest Experience

Ensure excellent customer service to provide an outstanding guest experience at all times.
Greet guests with a friendly and welcoming demeanor.
Be knowledgeable about all food and beverage menu items, including new releases, seasonal offerings, and specialty cocktails, to make informed recommendations.
Suggest and promote specialty cocktails, offering creative and personalized drink options to enhance the guest experience.
Assist customers by taking and accurately processing food and beverage orders, with special attention to allergies, restrictions, and dietary preferences.
Answer and assist customers with questions, reservations, and general inquiries.
Maintain an accurate cash drawer and handle credit card transactions efficiently.
Check patrons' identification to ensure they meet minimum age requirements for alcohol consumption.

Food and Beverage Operations

Prepare and serve a variety of beverages, including craft beer, wine, and specialty cocktails, adhering to company recipes and standards.
Get creative and contribute to the development of new specialty cocktails and drink features.
Assist in fulfilling beverage orders through the service bar, ensuring proper pour, glassware, and sizing.
Deliver complete and accurate orders to tables or the take‑out counter promptly.
Change kegs as necessary.
Complete orders with retail beer and merchandise to go.

Cleanliness and Organization

Maintain a clean, organized, and sanitary work environment, especially in high‑contact areas.
Sanitize high‑touch point areas regularly.Check and maintain bathroom cleanliness.
Follow inventory procedures to keep the front of house appropriately stocked.
Assist with general organization and cleanliness.
Ensure the taproom is well‑stocked and organized.

Team Collaboration and Additional Responsibilities

Work closely with counter service and runners to ensure the accuracy of food and beverage orders.
Communicate effectively with the manager on expo.
Assist other front‑of‑house operators as needed.
Support the taproom team in maintaining a positive and collaborative work environment.
Assist with setting up and breaking down events.
Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.

Job Requirements

Must be 21+ years of age.
Excellent communication and interpersonal skills.
Takes pride and responsibility in punctuality and teamwork.
Previous experience in a customer service or hospitality role.
Knowledge of craft beer is a plus but not required.
Must have or be able to obtain a food handler’s permit and alcohol server’s permit where applicable.
Willingness to continuously learn about our beer offerings and the craft beer industry.
Strong team player with a willingness to assist colleagues and contribute to a positive work environment.
Available for days, nights and weekend shifts of 5 hours or more.
Must have Saturday and/or Sunday availability.
Reliable transportation to and from assigned work location.
Knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus.
Has on‑premise TIP Certification, or Alcohol Intervention Methods Certification a plus.
Craft beer knowledge is a plus.