Bartender

Big Bad Breakfast; Durham (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in Durham, North Carolina, is seeking an experienced Bartender to enhance guest satisfaction through high-quality beverage service. The ideal candidate will excel in a fast-paced environment, delivering exceptional service and managing inventory.

Responsibilities include maintaining bar cleanliness, responsibly managing service, and providing a welcoming atmosphere. The role offers opportunities for advancement and a flexible schedule, making it ideal for individuals passionate about hospitality.

Qualifications

• Proven experience in beverage preparation according to established recipes.
• Flexibility to work various shifts, including evenings and weekends.
• Effective communication skills to understand and execute job requirements.

Responsibilities

• Deliver exceptional service that exceeds guests' expectations.
• Manage bar inventory and reconcile cash drawer.
• Recognize signs of intoxication and manage service responsibly.

Skills

Beverage preparation

Customer interaction

Inventory management

Multitasking

Effective communication

Tools

Bar equipment

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us

BBB was founded in 2008 by James Beard award‑winning and Michelin‑recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Job Overview

We are seeking an experienced Bartender to join our team! The Bartender is essential to our dining experience, providing high‑quality beverage service that enhances guest satisfaction. This role requires expertise in drink preparation, inventory management, and excellent customer interaction skills. The ideal candidate will be adept at working in a fast‑paced, dynamic environment and will contribute to a welcoming atmosphere at the bar.

Responsibilities

• Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
• Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
• Address guest concerns with empathy and efficiency, ensuring satisfaction.
• Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
• Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
• Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
• Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
• Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
• Adhere to all service protocols, including special dietary needs and food allergy precautions.
• Ensure all tools and equipment, including POS and payment systems, are used proficiently.
• Follow all health and safety regulations, complete required training, and maintain compliance with restaurant policies outlined in the Employee Handbook.
• Foster a cooperative team environment and perform additional duties as needed.

Qualifications

• Proven experience in beverage preparation according to established recipes and standards.
• Ability to stock and maintain sufficient levels of bar supplies, including alcohol, glassware, ice, and other necessary items.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Skilled in managing a full bar top and handling orders from the cocktail station and dining area efficiently.
• Comfort with regular exposure to liquids and use of cleaning agents, demonstrating safe handling practices.
• Competence in operating bar equipment such as knives and blenders safely.
• Effective communication skills to understand and execute job requirements.
• Ability to multitask and maintain composure in a high‑pressure environment.
• Comfortable working in tight spaces with fluctuating noise and temperature levels.
• Physically capable of lifting up to 50 pounds and standing or walking during the entire shift, navigating through potential hazards in the restaurant.