Bartender

Bishop-Paiute-Tribe-DBA-Wanaaha-Casino; Bishop (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Wanaaha Casino in Bishop, CA seeks a Bartender/Cocktail Server to deliver fast, friendly guest service and expertly mix alcoholic and non-alcoholic beverages. You will handle cash/credit transactions, input orders into the POS, and verify IDs for guests over 21, while maintaining bar cleanliness and compliance with liquor laws.

The role requires 21+ age, a high school diploma or GED, at least 6 months of related experience, and the ability to work varied shifts, including weekends and holidays.

Qualifications

• High school diploma or GED required.
• Six months of related work or training preferred.
• Must be 21 years of age or older.
• Basic math skills for money handling.

Responsibilities

• Mix and serve alcoholic and non-alcoholic beverages.
• Provide fast, friendly, professional guest service.
• Check IDs for customers who appear under 30.
• Monitor alcohol consumption and address intoxication appropriately.
• Input orders into the POS system and handle transactions.
• Maintain bar cleanliness and restock items as needed.
• Adhere to liquor laws and casino policies.
• Work flexible shifts including evenings, weekends, and holidays.

Skills

Customer service

Cash handling

Fast service

Alcohol beverage knowledge

Education

High School Diploma or GED

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bishop, CA, Bishop, CA, US

POSITION SUMMARY

Bartenders in the 395 Bar & Grill are responsible for providing prompt, professional, friendly, polite, personalized, and passionate guest service. Responsible for mixing and serving alcoholic beverages according to recipes as well as processing all sales transactions accurately. Applicants must also adhere to all Wanaaha Casino policies and procedures and work variable shifts as assigned by the Manager/Supervisor.

Cocktail Server will meet and greet guests in a timely manner. Perform duties with friendly, polite, personalized, and passionate guest service. Convey positive body language; use good posture. Have an enthusiastic attitude while personalizing service to the guest. Must adhere to all policies and procedures.

Indian Preference: The Bishop Paiute Tribe’s Wanaaha Casino is an Equal Opportunity Employer within the confines of the Indian Preference Act and the Bishop Paiute Tribal Employment Rights Ordinance No. 1992-01 (as amended on June 28, 2012) and the Indian Self Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws.

ESSENTIAL DUTIES

• Responsible for mixing alcoholic and non-alcoholic beverages.
• Provide fast, friendly, professional, and responsive customer service to all guests.
• Ensure all customers receive the correct drink as requested. Serving guests with proper identification. You must check the ID of patrons who look "under 30".
• Monitoring alcohol consumption and determining intoxication levels. Offer non-alcoholic beverages to individuals who may be intoxicated. Notifying Supervisors of any guest who may be intoxicated.
• Responsible for receiving bar orders and ensuring all invoices match product and supplies received.
• Communicate with management regarding any area in need of special attention to better facilitate excellent guest service.
• Creating a fun and inviting atmosphere in your area, also report any problems.
• Responsible for inputting all food and beverage guest orders into the POS system.
• Responsible for maintaining and restocking all items necessary for the bar.
• Maintaining the Beverage Department standards for bar cleanliness and appearance. Example: replace dirty bar mops with clean ones. Replace wet beverage napkins with dray ones. Maintain a clean and organized workstation.
• Abide by all liquor laws and policies set forth by Wanaaha Casino.
• Promotes current casino events and specials and can give guests directions to all casino areas.
• Must be able to work any shift including splits, evenings, weekends and/or holidays according to business needs.
• Sustain a courteous attitude and pleasant demeanor in all relations including guests and colleagues.
• Attend all mandatory meetings.
• All other duties as assigned by management.
• Provide fast, friendly, professional, and responsive customer service to all guests.
• Ensure all customers receive the correct drink as requested. Serving guests with proper identification. You must check the ID of patrons who look "under 30".
• Responsible for all cash and credit transactions on gaming floor. Must input all drink orders into POS system.
• Monitoring alcohol consumption and determining intoxication levels. Offer non-alcoholic beverages to individuals who may be intoxicated. Notifying supervisors of any guest who may be intoxicated.
• Make systematic, organized rounds. Maintain 20-minute round times while making two, ten-minute loops through your station.
• Communicate with management regarding any area in need of special attention to better facilitate excellent guest service.
• Complaints should be handled in a professional manner. Report all problems with any guest to a Supervisor immediately.
• Retrieve and return all glassware to bar.
• Clean and stock service area.
• Abide by all liquor laws and policies.
• Promotes current casino events and specials and can give guests directions to all casino areas.
• Must be able to work any shift including splits, evenings, weekends, and holidays according to business needs.
• Sustain a courteous attitude and pleasant demeanor in all relations including guests and colleagues.
• Attend all mandatory meetings.
• Cross-training to perform other job functions within the F&B Department.
• Perform other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

None

EDUCATION AND EXPERIENCE

• High School Diploma or GED is required.
• Six (6) months’ work-related experience or training.
• Must be 21 years of age or older.
• Positive and respectful attitude.
• Basic math skills to ensure accurate money-handling.
• One (1) year of bartending experience is preferred.

OTHER REQUIREMENTS

• ABC (Alcoholic Beverage Control) Training is mandatory within first 30 days of employment.
• Food Handler’s Card is mandatory within first 30 days of employment.
• Must pass Title 31 within first 30 days of employment.
• Must possess ability to interact with the public and fellow employees, demonstrating respect, and tact, courtesy.
• An excellent appearance is required and must always be in proper uniform and always be friendly and courteous.
• Ability to maintain confidentiality in all matters.
• Must be detailed oriented.

Able to hear and speak effectively in a noisy environment.

• Must be able to work various schedules, on an as-needed basis; as work schedules could vary and will involve day, evening, or nighttime hours during the week and/or on weekends.
• Must meet requirements to qualify for a Bishop Paiute Gaming License. Must pass an extensive background check.
• Must pass a pre-employment drug test

PHYSICAL REQUIREMENTS

To perform this job successfully; the Team Member must be able to perform each essential duty satisfactorily. The demands described here are representative of those a Team Member encounters while performing the essential functions of the job.

• Performing physical activities that require considerable use of your arms and legs and moving whole body.
• Bending and stooping.
• Standing and walking for duration of shift.
• Ability to lift, push, pull and carry objects weighing up to 20 pounds.
• Ability to use a dolly to transport heavy objects such as beer kegs.

WORK ENVIRONMENT

The work environment characteristics described are representative of the Team Member encounters while performing the essential functions of this job: