Barista (UPMC Community)

UPMC; Harrisburg (Dauphin County); On-site; USD 25,000 - 35,000; Full time

Job summary

Une entreprise de renom recherche un barista capable de préparer des boissons tout en offrant un service client exceptionnel. Le candidat devra travailler rapidement et efficacement, respecter les normes de qualité et maintenir un environnement de travail propre et accueillant. Ce rôle promet une opportunité passionnante dans le secteur de l'hôtellerie.

Qualifications

• Expérience dans un poste de service à la clientèle souhaitée.
• Capacité à travailler sous pression et à idenfifier les besoins des clients.
• Compétences en nettoyage et en gestion des stocks.

Responsibilities

• Prépare des boissons dans les délais et selon les standards Starbucks.
• Réalise des tâches de nettoyage et suit les procédures de manipulation de l'argent.
• Fournit un excellent service client et engage des interactions positives.

Skills

Service client

Préparation de boissons

Travail en équipe

Job description

Purpose:
Prepares espresso drinks, smoothies, and coolers based on customer requests and according to standards. Performs cashiering duties, maintains workstation, and stocks supplies as needed. Creates a memorable experience for each guest by providing fast, friendly, and courteous service. Follows Starbucks standards by delivering outstanding customer service through product knowledge.

Responsibilities:

• Welcomes questions and educates guests. Prepares espresso drinks, smoothies, and coolers that are delivered to the guest in less than three (3) minutes. Operates espresso machine and video screen. Identifies each drink and ensures proper delivery.
• Performs cleaning tasks in accordance with store standards. Follows cash handling procedures and policies. Contributes to store profitability and goals for increasing sales and improving profits. Demonstrates the Starbucks experience by offering customer demonstrations and samples using brewing equipment. Discovers customer needs and appropriately suggests products to enhance service and meet sales goals.
• Prepares and produces all drinks to Starbucks standards. Batches similar drinks together. Keeps guest areas clean. Responds to customer needs and thanks each customer. Demonstrates the 'Just Say Yes' behavior by taking care of customers' needs. Follows store policies and procedures.