Barista-PRN (UPMC Community)

UPMC; Harrisburg (Dauphin County); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading coffee retail company seeks a Barista in Harrisburg, PA, responsible for crafting high-quality beverages and ensuring exceptional customer service. The ideal candidate will efficiently manage drink preparations, engage with guests, and uphold company standards to enhance customer experiences.

Qualifications

• Ability to work quickly and efficiently under pressure.
• Effective communication skills to engage with guests.
• Knowledge of espresso drinks and brewing techniques preferred.

Responsibilities

• Prepare espresso drinks, smoothies, and coolers efficiently.
• Ensure cleanliness of the workstation and customer areas.
• Contribute to store profitability and improve sales.

Skills

Customer service

Time management

Attention to detail

Job description

Purpose:
Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains workstation and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.

Responsibilities:

• Welcome questions and educate guests. Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes. Operate espresso machine and video screen. Identify each drink and delivery.
• Performs cleaning tasks in accordance with store standards. Follows cash handling procedures and cash handling policies. Contributes to store profitability Contributes to store goals for increasing sales and improving profits. Learns and demonstrates creating the Starbucks experience. Offers customer demonstrations and samples using brewing equipment, discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
• Prepare and produce all drinks to the Starbucks standard. Batch like drinks together. Keep quest areas clean. Respond to the customer needs and thank each customer. Demonstrates the Just Say Yes behavior by taking care of customers' needs. Follows store policy and procedures.