Barista - University Ave.

Verve; Palo Alto (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player seeks enthusiastic Baristas to join their team at University Ave. This role involves welcoming customers, providing quality beverages and food, and maintaining a clean environment. Ideal candidates will have customer service experience and a passion for coffee. Enjoy competitive pay, benefits like healthcare for full-time employees, and a positive work atmosphere where you can grow and learn through continuing education classes. If you're ready to make a difference in a vibrant café setting, this opportunity is perfect for you!

Benefits

Free coffee with every paycheck

30% employee discount

Continuing coffee education classes

Paid sick time

Healthcare benefits for full-time employees

Holiday pay after 90 days

Qualifications

• Retail and/or customer service experience preferred; coffee experience is a plus.
• Must maintain a current state-issued Food Handler Card.

Responsibilities

• Welcome and connect with every customer, being a brand ambassador.
• Maintain a clean environment and contribute to store profitability.

Skills

Customer Service

Communication Skills

Multi-tasking

Teamwork

Coffee Knowledge

Education

Food Handler Card

Job description

Join to apply for the Barista - University Ave. role at Verve

Key Responsibilities

1. Welcome and connect with every customer every time by being a brand ambassador with positivity and enthusiasm
2. Consistently provide quality beverages and food
3. Have a clear knowledge of all inventory items and accurately communicate product information to customers by responding to questions, orders, and concerns
4. Maintain a clean environment including the cleaning of the back of house, bar areas, and patios to contribute to a healthy environment for customers and employees
5. Contribute to store profitability by following Verve’s cash handling and cash register protocols
6. Participate in the training and development of new employees
7. Work at different stations in the café as needed and assigned
8. Follow all Verve policies, procedures, and processes
9. Have a passion for coffee!

Qualifications and Requirements

1. Retail and/or customer service experience is preferred; Coffee experience is a plus
2. Must maintain current state-issued Food Handler Card
3. Must be 18 years or older
4. Ability to multi-task and deal with ambiguity in a fast-paced environment
5. Effective communication skills, both written and verbal
6. Inclusive, respectful, and professional; ability to work as part of a team
7. Occasionally lift and/or move up to 25 pounds
8. Availability for part-time/full-time hours, including weekends and holidays; hours may fluctuate based on business needs

Benefits and Compensation

1. Competitive hourly wage
2. Employee Assistance Program (EAP) for health, financial, and legal coaching at no cost
3. Free coffee with every paycheck and 30% employee discount on merchandise, beverages, and food items
4. Continuing coffee education classes
5. Mentorship and positive work environment
6. Paid sick time
7. Healthcare benefits (medical, dental, vision) and 401k for full-time employees working over 30 hours/week
8. Holiday pay after 90 days of employment, observing eight holidays per year
9. Compensation will be based on experience and location

Additional Information

This position description outlines the general nature and level of work performed. Duties may change based on operational needs. Verve is committed to diversity and creating an accessible, supportive environment. Candidates contributing to this mission are encouraged to apply.

Verve is an equal-opportunity employer. Employment decisions are based on competence, performance, and business needs without discrimination based on legally protected characteristics.