Barista & Training Coach: Lead Guest Service

Caesars Entertainment; Robinsonville (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Caesars Entertainment's Horseshoe Casino in Tunica, MS is seeking an enthusiastic team member for our store operations. You will assist the store manager in hiring, coach new hires, and ensure policies and procedures are followed to deliver efficient, friendly service across all stations.

Work includes organizing tasks, upholding health and sanitation standards, and supporting scheduling and training to maintain a positive, guest-focused experience in a dynamic casino environment.

Qualifications

• High school diploma or GED is required.
• At least 1 year of restaurant experience is preferred.
• Ability to read and write simple communications.
• Able to stand for long shifts and lift up to 10 pounds.
• Must be able to operate basic office equipment.

Responsibilities

• Assist store manager in hiring new employees.
• Coach new hires through their learning.
• Ensure store policies and procedures are followed at each station.
• Organize work to facilitate efficient customer service and profitable operation.
• Follow health, safety and sanitation guidelines for all products.
• Demonstrate and ensure standards are followed.

Skills

Communication

Reading

Writing

Mobility

Dexterity

Education

High school diploma or GED

Tools

Ten-key calculator

PC computers

Job description

Caesars Entertainment's Horseshoe Casino in Tunica, MS is seeking an enthusiastic team member for our store operations. You will assist the store manager in hiring, coach new hires, and ensure policies and procedures are followed to deliver efficient, friendly service across all stations.

Work includes organizing tasks, upholding health and sanitation standards, and supporting scheduling and training to maintain a positive, guest-focused experience in a dynamic casino environment.