Barista & Training Coach - Craft Coffee, Mystery Shopper

Penn Station LIRR | Pret A Manger; New York (NY); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Weekly Mystery Shopper bonus

Tips for good service

Paid Time Off

Free meals during shifts

Health, Dental and Vision

Zusammenfassung

Pret A Manger is seeking a passionate Barista in New York to craft espresso drinks and deliver warm guest experiences in a fast-paced shop.

You’ll lead by example, coaching teammates on Barista Prepared Drinks, maintain Pret standards and help grow daily sales, while earning tips and a Mystery Shopper bonus.

Required: 1 year as a Barista, strong communication, reliability and a love for great coffee in a bustling cafe environment.

Qualifikationen

• Barista: 1 year (Required)
• Proficiency in espresso based drinks
• A team-oriented approach, you respect and support the restaurant’s success
• Excellent communication skills
• A desire to create exceptional employee & guest experiences
• Reliability and punctuality
• NYC Food Handlers Card (Preferred)
• Ability to stand and walk for extended periods; lift up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed
• The ability to perform other physical requirements; accommodations may be provided

Aufgaben

• Coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards
• Create Pret Buzz by positively engaging with guests and the team with eye contact and a smile
• Serve Barista Prepared Drinks to the 60 seconds standards and communicate when this is not possible
• Wow customers with latte art
• Make all Barista Prepared Drinks to Pret standards and maintain bar knowledge
• Maintain Barista Prepared Drinks counter operations, cleanliness & maintenance
• Carry out log checks, thermometer calibration and dribble tests per Pret standards
• Manage waste levels of Barista Prepared Drinks ingredients
• Address stock variances and waste with the Manager
• Keep shelves restocked and picture perfect throughout the day
• Grow sales by understanding shop performance and customer needs

Kenntnisse

Espresso-based drinks

Team-oriented

Communication skills

Reliability & punctuality

Customer service

Jobbeschreibung

Pret A Manger is seeking a passionate Barista in New York to craft espresso drinks and deliver warm guest experiences in a fast-paced shop.

You’ll lead by example, coaching teammates on Barista Prepared Drinks, maintain Pret standards and help grow daily sales, while earning tips and a Mystery Shopper bonus.

Required: 1 year as a Barista, strong communication, reliability and a love for great coffee in a bustling cafe environment.